Work Preference
Summary
Overview
Work History
Education
Skills
Working Profile
Languages
Personal Information
Projects
Activities
Additional Qualification
Timeline
Generic
Open To Work

JAI SHREE R K

Customer Support
Chennai,Tamil Nadu

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Freelance InvigilatorH.R Coordinator

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Chennai, Tamil Nadu, IN
Open to relocation: Yes

Salary Range

₹500000/yr - ₹1000000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPaid time offPaid sick leaveTeam Building / Company Retreats

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Freelance Invigilator

British Council
12.2017 - 02.2021
  • Monitored exam integrity and compliance with established testing protocols.
  • Responsible for verifying the identity of test takers, providing instructions to students, and ensuring the security of exams.
  • Monitored student behavior throughout exam sessions while enforcing testing protocols.
  • Facilitated check-in procedures for students before examinations.
  • Provided clear instructions to test-takers on exam processes and rules.
  • Assisted in resolving student inquiries during the examination process.
  • Collaborated with staff to ensure smooth operation of testing events.
  • Provided assistance with technical issues related to online exams when necessary.
  • Adhered to strict confidentiality guidelines when handling sensitive information pertaining to exams or students' identities.
  • Attended training sessions on new technologies used in proctoring activities as well as refresher courses on existing ones.

Operations Executive

STAR HEALTH AND ALLIED INSURANCE CO.LTD
01.2009 - 01.2015
  • Developed tailor-made and Group MediClaim policies, including preparing quotes for employee inclusion and deletion.
  • Coordinate with doctors for PED proposals and with top management for higher sum insured proposals.
  • Underwriting health insurance policies and accident policies after scrutinization of proposals.
  • Verification of all necessary documents, medical reports and photographs for policy document preparation.
  • Managed petty cash, vendors, and bank reconciliation reports while maintaining accurate records for cash and cheque deposits, addressing cheque bounce cases, and preparing necessary endorsements and client notifications.
  • Maintained policy and revenue stamp accounts to ensure compliance and accuracy.
  • Preparing MIS report for agents and sales managers' performance on daily, weekly and monthly basis.
  • Handling client queries, complaints and grievances of clients over calls, mails and direct walk in.
  • Providing information related to health and accident insurance products.
  • Notified customers about claims-related queries and collected documents for reimbursement.
  • Assisting customers in reimbursement and cashless claims settlement.
  • Preparing agents MIS report for contests and club membership and responsible for arranging ID cards for agents.
  • Tracked training program attendance for agents and reported findings to head office.
  • Follow up with the customers, agents and sales managers to ensure all policy renewals.
  • Assisting customers in case of online payment and other branch renewals.
  • Coordinate with all branches for the renewal retention process.

H.R Coordinator

AGILE PROGRAMMERS
Chennai
09.2008 - 01.2009
  • Coordinated recruitment processes, enhancing candidate experience through streamlined job postings and thorough candidate screenings.
  • Documented key information for employee records.
  • Maintained employee records, ensuring accuracy and compliance with regulations to support organizational integrity.
  • Assisted in developing training programs to enhance employee skills and knowledge.
  • Managed customer service interactions related to HR inquiries.

Operations Executive

JINKORP INTERNATIONAL TRAVEL AGENCY
Chennai
06.2008 - 08.2008
  • Coordinated with cross-functional teams to align efforts and meet strategic objectives.
  • Executed daily operations with accuracy and efficiency to support overall service delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Partnered with team members to successfully complete projects on time and within scope.

Education

MBA - HUMAN RESOURCE MANAGEMENT

MADRAS UNIVERSITY
CHENNAI
01-2014

Bachelor of Science - PLANT BIOLOGY, PLANT BIOTECHNOLOGY

MEENAKSHI COLLEGE FOR WOMEN
CHENNAI
04-2008

High School Diploma -

M.B.N GIRLS HIGHER SECONDARY SCHOOL
CHENNAI
01-2005

High School Diploma -

M.B.N GIRLS HIGHER SECONDARY SCHOOL
CHENNAI
01-2003

Skills

  • Test proctoring
  • Training support
  • Customer service
  • Attention to detail
  • Administrative tasks
  • MS Excel
  • MS Word
  • MS PowerPoint
  • HTML
  • Problem solving
  • Adaptability and flexibility
  • Communication skills
  • Active listening
  • Document verification
  • Time management
  • Team collaboration

Working Profile

  • British Council, Freelance Invigilator, 12/17 - 02/21
  • STAR HEALTH AND ALLIED INSURANCE CO.LTD, OPERATIONS EXECUTIVE, underwriting Dept., 01/09 - 01/15
  • AGILE PROGRAMMERS, H.R CO ORDINATOR, 6 months
  • JINKORP INTERNATIONAL TRAVEL AGENCY, OPERATIONS EXECUTIVE

Languages

  • Tamil
  • English

Personal Information

  • Date of Birth: 06/03/88
  • Marital Status: Married

Projects

Picasa, Adobe Frame maker, Robo Help, Snag It, PICASA is free photo management software that helps you instantly find, edit and share all the photos on your PC. Picasa automatically locates your images and organizes them into folders sorted by name, size, or date. The software enables easy folder arrangement, one-click advanced editing, and powerful effects. It also simplifies sharing through email, online albums, home printing, gift CDs, or direct posting to Blogger.

Activities

  • Done project on 'Ecological Survey of Scrub Jungle Forests of Hanumanthapuram'
  • Submitted white paper on renewable sources of energy
  • Submitted proposal on Rain Water Harvesting
  • Done Project on PICASA – Web Help

Additional Qualification

  • Certificate course in technical writing from AU-PERS center, Anna University.
  • Certificate course in Mushroom Cultivation from Meenakshi College, Chennai.

Timeline

Freelance Invigilator

British Council
12.2017 - 02.2021

Operations Executive

STAR HEALTH AND ALLIED INSURANCE CO.LTD
01.2009 - 01.2015

H.R Coordinator

AGILE PROGRAMMERS
09.2008 - 01.2009

Operations Executive

JINKORP INTERNATIONAL TRAVEL AGENCY
06.2008 - 08.2008

MBA - HUMAN RESOURCE MANAGEMENT

MADRAS UNIVERSITY

Bachelor of Science - PLANT BIOLOGY, PLANT BIOTECHNOLOGY

MEENAKSHI COLLEGE FOR WOMEN

High School Diploma -

M.B.N GIRLS HIGHER SECONDARY SCHOOL

High School Diploma -

M.B.N GIRLS HIGHER SECONDARY SCHOOL

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JAI SHREE R KCustomer Support