JAITUN ANWAR SHAIKH
QUALITY ASSURANCE EXECUTIVE
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Quality Assurance and Quality Control Manager
DIGI2L
MUMBAI
12.2022 - Current
- Recorded, analyzed, and distributed statistical information.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
Sales Executive
Policybazaar
MUMBAI
09.2021 - 07.2022
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Customer Executive
TECH MAHINDRA
MUMBAI
09.2020 - 08.2021
- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
- Proactively upsold products or services and introduced extended warranty options to customers.
- Transferred calls to relevant department for further assistance.
- Acted as main point of contact for logging customer issues and resolving technical problems.
Education
Bachelor of Commerce -
Sandesh College of Arts Commence And Science
Mumbai 08.2016 - 08.2019
Skills
Knowledge of quality systems
[Software] expert
Operational budget forecasting
Quality control tests
Quality assurance background
Systems Analysis
Data analysis
Quickbooks
Play indoor games
I would like to play carom board , table tennis etc.
Timeline
Quality Assurance and Quality Control Manager
DIGI2L
12.2022 - Current
Sales Executive
Policybazaar
09.2021 - 07.2022
Customer Executive
TECH MAHINDRA
09.2020 - 08.2021
Bachelor of Commerce -
Sandesh College of Arts Commence And Science
08.2016 - 08.2019