Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Interests
Timeline
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JAKEER HUSSAIN

JAKEER HUSSAIN

Chennai

Summary

Dynamic Order Processor and Logistics Coordinator at LAKEE E SHOPPING INDIA PVT LTD, adept at enhancing customer satisfaction through precise order fulfillment and effective supply chain coordination. Proven ability to manage high-volume periods while fostering teamwork and maintaining accuracy, contributing to process improvements and operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Order Processor and Logistics Coordinator

LAKEE E SHOPPING INDIA PVT LTD
01.2021 - Current
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
  • Provided support to customer service representatives in resolving complex inquiries relating to orders or shipments.
  • Handled 20+ logistics partners like (Bluedart, Amazon shipping, Ekart,Delhivery and etc.,)
  • Handled high-volume periods with ease, maintaining consistent performance under pressure.
  • Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
  • Contributed to process improvement initiatives by identifying areas for potential enhancements within the order processing department.

Order Processing Specialist

LAKEE E SHOPING INDIA PVT LTD
01.2018 - 01.2021
  • Provided cross-functional support during peak periods or staffing shortages, demonstrating adaptability and teamwork skills.
  • Completed accurate order entry and data verification.
  • Documented shipping information for orders and tracked packages when necessary.
  • Assisted customers with product and service selections.
  • Managed multiple accounts simultaneously while maintaining detailed records of each client''s specific requirements.
  • Enhanced order accuracy by meticulously reviewing and verifying customer information and order details.
  • Developed strong relationships with clients through personalized attention and prompt response times.

Operations Executive

LAKEE E SHOPPING INDIA PVT LTD
10.2017 - 01.2018
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.

Education

Master of Science - Information Technology

MADRAS UNIVERSITY
Chennai, India
09-2027

ELECTRONICS AND COMMUNICATION

DRBCCC HINDU COLLEGE
Chennai, India
04-2017

Skills

  • Teamwork orientation
  • Data entry skills
  • Order picking
  • Invoicing and billing
  • Deadline management
  • Supply chain coordination

Certification

  • Licensed SEBI-Investor Certification Examination - 2024-2026
  • Certified Foundations of Digital Marketing and E-commerce, Google - 2025
  • Ai For india 2.0 Training - Issued Aug 2023

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Urdu
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Interests

Personal Finance

Investments

Timeline

Order Processor and Logistics Coordinator

LAKEE E SHOPPING INDIA PVT LTD
01.2021 - Current

Order Processing Specialist

LAKEE E SHOPING INDIA PVT LTD
01.2018 - 01.2021

Operations Executive

LAKEE E SHOPPING INDIA PVT LTD
10.2017 - 01.2018

Master of Science - Information Technology

MADRAS UNIVERSITY

ELECTRONICS AND COMMUNICATION

DRBCCC HINDU COLLEGE

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