JAKIRHUSSAIN MANJURHUSSAIN SHAIKH
Gandhidham
Summary
Dynamic Service Manager with extensive experience at Amin Equipments Pvt. Ltd., specializing in service operations for JCB and Hyundai equipment. Proven problem solver with strong analytical skills, committed to enhancing quality and efficiency. Adept at leading teams and tackling challenges, ensuring optimal service delivery and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Service Manager and Parts Manager
Shantinath Motors
01.2022 - Current
- Assisted customers with JCB machinery purchases in Kachchh, ensuring informed decisions and satisfaction
Branch Manager
Gokul Infra
01.2021 - 01.2022
- Coordinated daily operations to ensure efficient branch functionality.
- Oversaw staff recruitment, training, and performance evaluations.
- Developed customer service strategies to increase client satisfaction.
- Streamlined dealership operations to improve daily workflow.
Service Engineer & SERVICE MANAGER
Amin Equipments Pvt. Ltd.
AHMEDABAD
01.2004 - 01.2021
- Promoted to service manager at Amin Equipment after 7 years, overseeing service activities, report generation, and parts report analysis across branches.
- Functioned as a service engineer for 7 years, focusing on wheel loaders and tracked excavators.
- Coordinated dealership operations for JCB Excavators Ltd. in the U.K., ensuring customers accessed products and services efficiently.
Service Technician
Maruti Pvt. Automobiles Workshop
01.2002 - 01.2004
- Contributed to vehicle maintenance and customer service at Maruti Pvt. Automobiles Workshop.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance on various automobile models and types.
- Repaired and replaced faulty parts to ensure optimal vehicle performance.
Education
H.S.C. -
01.1998
Diploma - Automobile
Experimental Technical High School Prantij
S.K.01.1998
S.S.C -
01.1995
Skills
- Service management
- Parts inventory management
- Customer relationship management
- Data analysis
- Quality assurance
- Analytical problem-solving
- Fast & self-directed learner, work effectively independently or as team player
- Adaptable and responsible
Languages
- Hindi
- Gujarati
- English
Personal Information
- Date of Birth: 12/24/80
- Nationality: Indian
- Marital Status: Married
Present Ctc
Rs. 9.00 p.a.
Training And Visit
10 times Training For JCB India Ltd Pune Plant, 2, 1, Hyd Basic, Trans, Axle, Hyd Pump, Engine, Swing motor, Tracked Excavators, Rock Breakers, All Wheel Loader
Timeline
Service Manager and Parts Manager
Shantinath Motors
01.2022 - Current
Branch Manager
Gokul Infra
01.2021 - 01.2022
Service Engineer & SERVICE MANAGER
Amin Equipments Pvt. Ltd.
01.2004 - 01.2021
Service Technician
Maruti Pvt. Automobiles Workshop
01.2002 - 01.2004
H.S.C. -
Diploma - Automobile
Experimental Technical High School Prantij