Summary
Overview
Work History
Education
Skills
Location
Strengthsskills
Personal Information
Accomplishments
Certification
Languages
Websites
Work Availability
Timeline
Hi, I’m

Jala Sukumar

Hyderabad
Jala Sukumar

Summary

Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. Results-driven professional brings outstanding analytical, multitasking, and time management abilities. Offers background overseeing daily operations of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
years of professional experience
1
Certification
3
years of post-secondary education

Work History

PB PARTNERS
Hyderabad

Area Sales Manager
01.2023 - 07.2024

Job overview

  • Monitored performance of sales representatives against goals set by management.
  • Interacted regularly with senior management to discuss current strategies and future plans.
  • Planned, developed and implemented sales strategies in an assigned region.
  • Reviewed competitor's activities and devised measures to stay ahead in the market competition.
  • Developed pricing policies and negotiated contracts with customers.
  • Provided training and guidance on product knowledge, selling techniques and customer service.
  • Identified new business opportunities within the region through networking activities.

Magma HDI
HYDERABAD, TELANGANA

Sr. Relationship Manager
01.2021 - 01.2023

Job overview

  • Resolved escalated customer issues efficiently and effectively within established timelines.
  • Generated reports regarding customer interactions, performance metrics, and revenue goals.
  • Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
  • Evaluated customer feedback to identify areas of improvement in products or services offered.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Assisted in the development of automated tagging processes where applicable.
  • Developed comprehensive financial plans for clients based on their individual needs and goals.
  • Identified gaps in service offerings and developed solutions for improving customer satisfaction.

Turtlemint Insurance Broking

Agency sales in Broking
02.2019 - 12.2020

Job overview

  • Implemented effective strategies for resolving customer complaints in a timely manner.
  • Analyzed customer feedback surveys to identify areas where services could be improved.
  • Created an environment that encouraged team work among employees leading towards achieving organizational objectives.
  • Coordinated daily operations of the branch, including product inventory management, customer service activities and staff training initiatives.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conducted regular performance reviews to assess individual team member progress.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.

Religare Health Insurance Co Ltd.

Agency Manager (Agency Sales)
10.2014 - 12.2018

Job overview

  • Developed comprehensive financial plans for clients based on their individual needs and goals.
  • Conducted regular meetings with staff members to discuss progress towards goals and objectives.
  • Collaborated with other departments to coordinate resources needed to support sales initiatives.
  • Assisted agents in developing client relationships through networking events and seminars.
  • Analyzed customer data to identify potential sales opportunities and trends.
  • Planned promotional campaigns designed to increase brand awareness among target audiences.
  • Conducted regular training sessions with agents to ensure compliance with insurance regulations.

HRH NEXT Services Ltd.

Team leader (Corporate services)
07.2010 - 07.2013

Job overview

  • Trained new staff in relevant processes and procedures.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Identified opportunities for process improvements, implementing changes when required.
  • Motivated staff through positive reinforcement techniques.
  • Supported the manager in developing plans for future projects, initiatives and objectives.

Les Concierges

Customer Care Executive
05.2009 - 06.2010

Job overview

  • Maintained records of daily data communication transactions, problems, and remedial actions taken or installation activities.
  • Created detailed reports describing help desk activities.
  • Diagnosed system errors using event viewer logs and other diagnostic tools.
  • Implemented security measures such as password protection policies for users.
  • Provided technical assistance and troubleshooting for customers with hardware, software, and network issues.
  • Responded to customer inquiries via phone, email, or chat support.
  • Resolved customer complaints by identifying problems, determining causes, selecting solutions, and implementing corrective actions.

Education

Apollo Institute of Health Care & Management
Hyderabad, TG

MBA from Hospital And Healthcare Management
07.2021 - Current

New Government Degree Collage
Hyderabad, TG

Bachelor of Commerce from Accounting And Computer Applications
11-2018

St. Joseph High School
Hyderabad, TG

S.S.C
05-2010

Skills

  • MS Office
  • Good Communication
  • Written skills
  • Operating Systems
  • Windows 10/98/2000/2007/XP
  • Opera
  • MS-Office 97
  • 2000
  • English
  • Hindi
  • Telugu
  • Tamil
  • Sales Enablement
  • Presentations and proposals
  • Consultative and relationship selling
  • Territory and account management
  • Market and competitive analysis
  • KPI Tracking
  • Leads Prospecting
  • Competitor Analysis
  • Sales Presentations
  • Pipeline Management
  • Complex negotiations
  • Lead Qualification
  • Account Monitoring
  • Sales Tracking
  • Territory Management
  • Relationship Building
  • New Account Development
  • Sales Training
  • Contract Negotiations
  • Key account growth
  • New Hire Onboarding
  • Aftermarket Sales
  • Account Management
  • Sales Targeting
  • Strategic Planning
  • Brand Development
  • New Business Development
  • Customer Trend Analysis
  • Self Motivation
  • Promotional sales events
  • Time management abilities
  • Closing Techniques
  • Training development
  • Sales strategy

Location

Bachupally,Hyderabad,Telangana

Strengthsskills

MS Office, Advanced, Good Communication & Written skills, Excellent, Operating Systems, Windows 10/98/2000/2007/XP, Opera MS-Office 97, 2000, English, Good, Hindi, Good, Telugu, Good, Tamil, Average

Personal Information

  • Date of Birth: 24/09/1989
  • Nationality: Indian
  • Marital Status: Married

Accomplishments

  • BEST AREA MANAGER AWARD FY22-23
  • QUALITY ON BOARDNG CERTIFICATE
  • T2A 100% ACHIEVED AWARD 2021
  • BEST BRANCH MANAGER AWARD

Certification

  • BROKER QUALIFYED LICENCE
  • POSP TRAINED CERTIFICATE
  • INSTITUTE OF INDIAN INSURANCE CIRTIFICATE

Languages

Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Availability
See my work availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Area Sales Manager

PB PARTNERS
01.2023 - 07.2024

Apollo Institute of Health Care & Management

MBA from Hospital And Healthcare Management
07.2021 - Current

Sr. Relationship Manager

Magma HDI
01.2021 - 01.2023

Agency sales in Broking

Turtlemint Insurance Broking
02.2019 - 12.2020

Agency Manager (Agency Sales)

Religare Health Insurance Co Ltd.
10.2014 - 12.2018

Team leader (Corporate services)

HRH NEXT Services Ltd.
07.2010 - 07.2013

Customer Care Executive

Les Concierges
05.2009 - 06.2010

New Government Degree Collage

Bachelor of Commerce from Accounting And Computer Applications

St. Joseph High School

S.S.C

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Jala Sukumar