Jalaj Sehgal
New Delhi
Summary
Customer service professional with 4 years of experience at Concentrix Daksh Services India Pvt. Ltd. Known for excellence in performance and leadership within the ASDA process. Seeking to leverage my expertise in contributing to an innovative organization's success.
Overview
4
4
years of professional experience
Work History
Advisor II, Customer Service,
Concentrix Daksh Services India Pvt. Ltd
Gurugram
05.2020 - 08.2024
Job responsibility: Chat/E-mail customer support for ASDA process.
Achievements:
• Delivered top-notch customer support for the ASDA process.
• Integral part of the pilot batch for the ASDA process.
• Served as Subject Matter Expert (SME)
• Awarded Star Awards for Passionate Game Changer
• Consistently ranked as a top performer, earning outstanding appraisal ratings.
Education
Master of Business Administration -
NMIMS
08-2024
Bachelor of Computer Applications -
VIPS (IPU)
08-2017
High School Diploma -
CBSE
03-2014
Skills
- Leadership Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Effective Time Management
- Success Driven Person
- Persuasiveness
- Communication Skills
- Typing Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office
Timeline
Advisor II, Customer Service,
Concentrix Daksh Services India Pvt. Ltd
05.2020 - 08.2024
Master of Business Administration -
NMIMS
Bachelor of Computer Applications -
VIPS (IPU)
High School Diploma -
CBSE
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