Jalen Barker

• Oversee daily activities of 50 package handlers & 2 clerks to ensure all packages are loaded efficiently and accurately.
• Develop and maintain strong working relationships with employees, management and customers.
• Determine best solutions for loading and package concerns.
• Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.
• Analyze dispatch plans, identify areas of opportunity for service providers and publish daily reports - 70 drivers in center.

Oversaw and trained delivery drivers - 70 in center.

• Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
• Counseled drivers on performance improvement and recognized success.
• Troubleshooted issues and mediated disputes between service providers, union representatives and management.
• UPS Safety Recognition Award.

• Oversaw sort team consisting of 5 employees, witha focus on accurate and timely trailer departures.
• Over center by navigating ODSE (On DemandServices Enhancement) and CEC (Customer Engagement Center) consisting of 25 regular package car drivers in center.
• Maintained a clean, organized work environment conducive to efficient operations and worker safety.
• Established clear expectations for team performance while fostering a positive work culture that encouraged continuous improvement.
• Ensured timely dispatch of shipments with efficient management of the sorting team.

• Oversaw and trained 70 delivery drivers in center.
• Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
• Assisted full-time supervision in completing daily tasks.

• Oversaw load teams consisting of 30 employees with a focus on accurate and timely vehicle departures.
• Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
• Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.

• Loaded 300 plus daily parcels onto company freight shipping vehicles.
• Supported training initiatives for new hires, sharing expertise in preloading procedures and workplace safety protocols.

• Operated various tools and equipment efficiently, including lawnmowers, leaf blowers, and power washers.

• Enhanced property appearance by performing regular maintenance tasks such as mowing, weeding, and pruning.
• Received chemical application certification.