Jalynn Curwick
West Lafayette
Summary
I am deeply proud of my school and my future aspirations. As an independent, diligent, and committed student and employee, I am enthusiastic about pursuing additional career opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Jeff Tyrie
11.2022 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Facilitated efficient order taking and delivery, ensuring accurate food and beverage presentation.
- Collaborated with kitchen staff to maintain timely service and quality standards during peak hours.
- Assisted in training new team members on menu items and restaurant protocols.
- Managed cash register operations, processing payments accurately and efficiently.
- Upsold daily specials and promotions, enhancing overall guest experience and satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Mental Health Counseling Intern
MHA
08.2024 - 12.2024
- Assisted in conducting intake assessments for new clients to gather relevant mental health histories.
- Facilitated group therapy sessions, promoting client engagement and fostering supportive environments.
- Documented client progress and treatment plans using electronic health record systems consistently.
- Collaborated with multidisciplinary teams to develop individualized care strategies for clients.
- Participated in training workshops, expanding knowledge of mental health theories and counseling practices.
- Maintained confidentiality and professionalism while adhering to ethical guidelines in all client interactions.
- Maintained client confidentiality in all communications, adhering to ethical guidelines and protecting the privacy of sensitive information.
- Increased client engagement through skillful application of active listening and communication techniques.
- Built rapport with diverse clientele by demonstrating cultural competence and sensitivity in all interactions.
- Provided crisis intervention services, effectively deescalating tense situations and connecting clients with appropriate resources.
- Conducted thorough assessments to identify client needs, leading to more targeted interventions and improved outcomes.
Baker
Crumbl Cookies
06.2022 - 11.2022
- Implemented efficient cookie decorating methods to enhance presentation and reduce preparation time.
- Monitored inventory levels of ingredients, ensuring timely replenishment for baking operations.
- Collaborated with team members to streamline workflow during peak hours, improving overall service speed.
- Resolved customer complaints regarding product quality, enhancing satisfaction through effective communication and solutions.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Trained and supervised new employees on bakery operations and procedures.
Education
Associate of Science - Clinical Child Psychology
Purdue University
West Lafayette, INAssociate of Science - Psychology
Ivy Tech Community College of Indiana
Lafayette06.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Team collaboration
- Sales expertise
- Quality control
- Suggestive selling
- Relationship management
- Task prioritization
- Inventory management
- Order management
Certification
Prevention, Invervention, Treatment
Timeline
Mental Health Counseling Intern
MHA
08.2024 - 12.2024
Server
Jeff Tyrie
11.2022 - Current
Baker
Crumbl Cookies
06.2022 - 11.2022
Associate of Science - Clinical Child Psychology
Purdue University
Associate of Science - Psychology
Ivy Tech Community College of Indiana