Jamal Momin
Thane
Summary
Driven to help business leaders implement and enforce successful policies promote service and operational excellence. Highly experienced with best practices and regulatory requirements. Excellent financial sense, operations knowledge and leadership skills.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Assistant manager operations
Oman International hospital-muscat
Muscat
12.2023 - 03.2025
- Handled customer complaints, resolving issues promptly to maintain positive relationships.
- Organised-staff rosters, effectively managing resources to cover all operational requirements.
- Generated weekly reports to communicate targets and ensure activities were on track to meeting goals.
- Implemented cost-saving strategies, significantly reducing operational expenses and increasing profitability.
- Prepared and presented reports on operational performance to senior management.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Managed daily operations to optimise efficiency and maintain high levels of customer satisfaction.
- Supervised a team of staff, providing training and support to enhance performance.
- Assisted Operations Manager with all tasks, errands and priorities as requested within deadlines.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Analysed performance data to inform strategic decisions and promote growth.
- Coordinated with other departments to facilitate seamless business processes.
- Closely monitored and supervised operations team, ensuring operational excellence and outstanding customer service.
Senior Pharmacist
ASTER ROYAL AL RAFFAH HOSPITAL
Muscat
09.2016 - 12.2023
- Provided drug information to healthcare professionals and patients.
- Supervised pharmacy staff and ensured compliance with regulations.
- Developed and implemented pharmacy policies and procedures.
- Conducted medication therapy management for patients with complex needs.
- Collaborated with multidisciplinary teams to optimize patient care plans.
- Trained junior pharmacists on best practices and operational procedures.
- Managed inventory levels to ensure availability of essential medications.
- Provided counseling services to patients about the safe use of their medications.
- Reviewed and verified medication orders for accuracy and appropriateness.
Senior Pharmacist
FORTIS HOSPITAL
Mumbai
08.2015 - 08.2016
- Handling Narcotic/Psychotropic medications, documentation, dispensing medicines.
- Handling the patients and queries from Wards.
- Procurement of Medicines as per Fortis Guidelines.
MANAGER cum PHARMACIST
KUMAR MEDICAL AND GENERAL STORES
Mumbai
05.2014 - 08.2015
- Managing the team by Supervising Members, Duty Scheduling, Purchase and Dispensing.
PHARMACIST
ASIAN INSTITUTE OF MEDICAL SCIENCES
Mumbai
04.2013 - 05.2014
- Dispensing Medicines and Generating LPO and GRN as per Hospital Guidelines.
- Handling Queries from Wards.
Education
MASTERS IN BUSINESS ADMINISTRATION - Healthcare & Marketing Management
IIMT-Delhi
New Delhi, India 04.2022 - 10.2024
Bachelor of Pharmacy -
Mumbai University
Mumbai, India 08.2008 - 06.2012
Skills
- Team Leadership
- Time Management
- Problem Solving
- Adaptability
- Operational management
- Cost optimization
- Inventory management
- Strategic planning
- Health and safety
- Asset management
- Facility management
- Forecasting
Languages
- ENGLISH
- HINDI
- MARATHI
Personal Information
Driving License: LMV
Timeline
Assistant manager operations
Oman International hospital-muscat
12.2023 - 03.2025
MASTERS IN BUSINESS ADMINISTRATION - Healthcare & Marketing Management
IIMT-Delhi
04.2022 - 10.2024
Senior Pharmacist
ASTER ROYAL AL RAFFAH HOSPITAL
09.2016 - 12.2023
Senior Pharmacist
FORTIS HOSPITAL
08.2015 - 08.2016
MANAGER cum PHARMACIST
KUMAR MEDICAL AND GENERAL STORES
05.2014 - 08.2015
PHARMACIST
ASIAN INSTITUTE OF MEDICAL SCIENCES
04.2013 - 05.2014
Bachelor of Pharmacy -
Mumbai University
08.2008 - 06.2012
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