Jamanalapurapu Mani Mohana Krishna
Profession-Administrate Support And Data Management
Hyderabad
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Administrative Coordinator
OJUS Power and Technologies Private Limited (OEM Partner of Ashok Leyland)
08.2025 - Current
- Taking daily attendance of Sales and Service Officers (AP & TS).
- Updating daily reports and records in Google Sheets.
- Recording and maintaining sales officers' daily payment and sales data.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinating with the service team to ensure complaints are properly closed.
- Coordinating with dealers regarding service and customer issues.
- Supporting customers and resolving problems whenever issues occur.
Amc Coordinator and Data Management
Srinivasa Sales and Service Private Limited(cummins Dealer)
05.2024 - 07.2025
- Executed daily responsibilities with precision and efficiency.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Assisted with customer requests, and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Data Entry Coordinator
BANKSATHI TECHNOLOGIES AND INSURANCE CORPORATE AGENCY PRIVATE LIMITED
01.2023 - 04.2024
- I worked as a Data Entry Coordinator.
- Supported the telecalling team in generating and managing credit card leads.
- Maintained and updated customer data sheets and application records.
- Verified customer documents, and processed online credit card applications.
- Coordinated with customers for further application procedures, and status updates.
Mail Process Executive
MedCrave Info and Publications Private Limited
01.2022 - 11.2022
- Worked as a Mail Process Executive.
- Sent invitation emails to authors, professors, and students for article submissions to journals.
- Generated leads and coordinated the article submission process.
- Handled payment processing and followed up on pending payments.
- Maintained communication with authors for repeat article submissions and publishing support.
Executive – Operations and Escalation
Aegis Customer Support Services Private Limited
03.2020 - 11.2021
- Handled incoming customer calls and responded to customer queries professionally.
- Provided solutions and support for customer complaints and service-related issues.
- Maintained accurate customer records, and updated call status reports.
- Coordinated with internal teams for faster issue resolution.
- Promoted to the Escalation Department based on performance, and communication skills.
- Managed escalated cases and ensured complete resolution with customer satisfaction.
Education
Graduate - Bcom in Computer
Ambedkar University
Vijayawada, India 04.2001 -
Electronics And Communication Engineering - (Discontinue)
Mic College of Technology
Vijayawada, India 04.2001 -
Intermediate Board of AP - MPC
Sri Chaitanya Junior College
Vijayawada, India 04.2001 -
Board of Secondary School - 1st Class To 10th Class
Vivekananda Centenary High School
Vijayawada, India 04.2001 -
Skills
Excel (Expert)
Tally (mid level)
Report analysis
Document management
Event planning
Administrative management
Database maintenance
Additional Information
- Strong communication and teamwork skills
- Quick learner with problem-solving abilities
- Proficient in MS Office and internet applications
- Fluent in English, Hindi, and Telugu
- Interested in continuous learning and professional development
Timeline
Administrative Coordinator
OJUS Power and Technologies Private Limited (OEM Partner of Ashok Leyland)
08.2025 - Current
Amc Coordinator and Data Management
Srinivasa Sales and Service Private Limited(cummins Dealer)
05.2024 - 07.2025
Data Entry Coordinator
BANKSATHI TECHNOLOGIES AND INSURANCE CORPORATE AGENCY PRIVATE LIMITED
01.2023 - 04.2024
Mail Process Executive
MedCrave Info and Publications Private Limited
01.2022 - 11.2022
Executive – Operations and Escalation
Aegis Customer Support Services Private Limited
03.2020 - 11.2021
Graduate - Bcom in Computer
Ambedkar University
04.2001 -
Electronics And Communication Engineering - (Discontinue)
Mic College of Technology
04.2001 -
Intermediate Board of AP - MPC
Sri Chaitanya Junior College
04.2001 -
Board of Secondary School - 1st Class To 10th Class
Vivekananda Centenary High School
04.2001 -