Summary
Overview
Work History
Education
Skills
Languages known
Co-curricular Activities
Hobbies
Timeline
Generic
Jameel Mohammad

Jameel Mohammad

Hanumakonda, Telangana

Summary

Results-driven management professional with a proven ability to lead teams to success. Emphasizes team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs over the past 17 years.

Overview

22
22
years of professional experience

Work History

Asst Manager F&B

Hotel Pista House
01.2024 - Current
  • Managed daily hotel operations, ensuring exceptional guest experiences and service quality.
  • Trained and supervised front desk staff, enhancing team performance and customer interaction.
  • Collaborated with vendors to ensure timely delivery of supplies and services for hotel operations.
  • Oversaw maintenance activities, ensuring compliance with safety standards and enhancing facility conditions.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Senior Captain

Hotel Landmark Residency
01.2009 - 01.2020
  • Supervised daily operations to ensure exceptional guest service and satisfaction.
  • Trained and mentored junior staff on service standards and operational procedures.
  • Implemented process improvements to enhance efficiency in dining service delivery.
  • Coordinated with kitchen staff to maintain menu accuracy and timely meal preparation.
  • Resolved guest complaints promptly, enhancing overall guest experience and retention.
  • Supported the professional growth of junior officers through mentorship, guidance, and opportunities for increased responsibility.
  • Increased safety standards by implementing rigorous training programs for crew members.
  • Managed emergency situations effectively by remaining calm under pressure, quickly assessing risks, and executing decisive action plans.

Supervisor in Flight Catering Department

HOTEL MANOHAR
01.2007 - 01.2009
  • Supervised daily operations ensuring exceptional guest service and satisfaction.
  • Coordinated schedules and assignments to optimize team productivity and efficiency.
  • Collaborated with management to develop strategies improving service delivery and operational effectiveness.
  • Conducted regular staff meetings to communicate objectives and enhance team alignment.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Hotel Service Department

HOTEL CAPITOL
01.2004 - 01.2005
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.

Education

PGDHM&CT - Postgraduate Diploma in Hotel Management & Catering Technology

Postgraduate Diploma in Hotel Management &CateringTechnology
Warangal, India

MA - Hindi

Dr.BR Ambedkar open university
Warangal, Telangana

Senior Secondary High School -

Board of Intermediate Education
Warangal, India

Secondary school certification -

Board of Secondary Education
Warangal, India

Skills

  • Customer service
  • Prioritization and scheduling
  • Collaborative decision-making
  • Staff training and development
  • Documentation and reporting
  • Operations management
  • Customer relationship management (CRM)
  • Skilled in digital tools
  • Optimistic outlook
  • Team leadership

Languages known

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)

Co-curricular Activities

Had Industrial exposure in a prestigious organization - HOTEL CAPITOL, Bangalore.

Hobbies

Cooking.

Watching movies.

Travelling with friends.

Playing cricket.





Timeline

Asst Manager F&B

Hotel Pista House
01.2024 - Current

Senior Captain

Hotel Landmark Residency
01.2009 - 01.2020

Supervisor in Flight Catering Department

HOTEL MANOHAR
01.2007 - 01.2009

Hotel Service Department

HOTEL CAPITOL
01.2004 - 01.2005

PGDHM&CT - Postgraduate Diploma in Hotel Management & Catering Technology

Postgraduate Diploma in Hotel Management &CateringTechnology

MA - Hindi

Dr.BR Ambedkar open university

Senior Secondary High School -

Board of Intermediate Education

Secondary school certification -

Board of Secondary Education

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Jameel Mohammad