James Acalotto
Indianapolis
Summary
Dynamic Store Manager with a proven track record at Dollar General Store, excelling in inventory management and team leadership. Expert in training staff to enhance customer service and resolve conflicts effectively. Committed to optimizing store operations and driving sales through strategic visual merchandising and loss prevention initiatives.
Overview
21
21
years of professional experience
Work History
Store Manager
Dollar General Store
Indianapolis
07.2011 - 12.2023
- Managed daily operations and staffing for a high-volume retail environment.
- Oversaw inventory management and stock replenishment processes effectively.
- Trained new employees on store policies and customer service standards.
Operations Manager
Comp USA, Systemax
Indianapolis
05.2003 - 04.2008
- Trained staff on safety protocols and operational procedures to maintain compliance.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Implemented inventory control systems to streamline operations.
- Conducted regular audits to maintain accurate stock records.
Education
High School Diploma -
Norwin Sr. High School
North Huntingdon, Pa.05-1975
Skills
- Inventory management
- Visual merchandising
- Staff training
- Customer service
- Loss prevention
- Problem solving
- Customer conflict resolution
- Vendor management
- Inventory control
- Time management
- Team leadership
- Conflict resolution
- Store operations
- Accurate cash handling
- Store opening and closing procedures
References
References available upon request.
Timeline
Store Manager
Dollar General Store
07.2011 - 12.2023
Operations Manager
Comp USA, Systemax
05.2003 - 04.2008
High School Diploma -
Norwin Sr. High School