James Hodges
Indianapolis
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Employment Investigator
Indiana Civil Rights Commission
2023 - Current
- Documented findings and prepared detailed reports. Collected, analyzed and interpreted information, documentation, and evidence associated with investigations. Prepared case reports from allegations, interviews and evidence.
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques. Conducted interviews with witnesses, complainants, and respondents.
- Conducted impartial investigations into complaints by complainants. Carefully documented statements, observations, and evidentiary materials.
- Uncovered critical evidence by meticulously analyzing documents related to investigations. Solved numerous aged cases, applying innovative investigative methods and relentless pursuit.
- Pursued continuous professional development to stay abreast of latest investigative techniques and technologies. Reduced case resolution times by implementing strategic investigative approaches.
- Managed sensitive case information with utmost discretion, ensuring confidentiality and integrity in all matters.
Intake Specialist
Indiana Civil Rights Commission
2022
- Answered phone calls and provided new clients with required paperwork to initiate service. Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and processed complainant's information. Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
- Educated clients about available resources within and outside the organization, empowering them to make informed decisions regarding their options.
Classification
Marion County Sheriff's Office
2019
- Fostered positive relationships between staff and inmates by acting as a liaison to address concerns and resolve conflicts. Created and maintained positive relationships with inmates to build rapport and trust.
- Facilitated safer detention environments by collaborating with security personnel in monitoring high-risk inmates. Identified potential security threats by conducting investigations into inmate affiliations, background information, and incident reports. Reduced incidents of violence within the facility by conducting thorough risk assessments for proper inmate placement.
- Maintained open lines of communication with law enforcement agencies regarding pertinent information about new arrivals or transferred inmates.
- Supported rehabilitation efforts by recommending appropriate program placements based on individual inmates'' needs and interests.
- Promoted a culture of safety within the facility by remaining vigilant for signs of gang activity or potential conflicts among inmates.
- Increased staff awareness of mental health issues among inmates through collaboration with medical professionals to address specific concerns.
Investigator
Five Star Investigations, Inc
2013
- Surveillance Operations
- Process Service of Official Documents
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Criminal Justice Internship
Family Resources
2012
- Observing and Assisting Counselors and Staff
Office Manager
J and B Services
2009
- Plan and Direct Staff Operations
- General Customer Service
Operations Specialist
Fastenal
2007
- Prepare and Evaluate Inventory Documents
- Prepare and Evaluate Shipping Information
- Verify Inventory Information for Accuracy
Intelligence Analyst
United States Air Force
1999
- Briefing and De-Briefing Mission Critical Personnel. Analyzing and Disseminating Mission Critical Information
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats. Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Coordinated with other intelligence agencies to share information and resources. Developed standard operating procedures for intelligence operations and activities.
- Created useful and timely intelligence products to support field operations. Conducted comprehensive risk assessments to support proactive security measures and contingency planning.
- Strengthened situational awareness among key stakeholders by delivering concise, actionable intelligence briefings.
Education
Ph.D. - Forensic Psychology
Walden University
Minneapolis, MN01-2019
Master of Arts - Criminal Justice
Stanford University
Palo Alto, CA01-2016
Bachelor of Arts - Liberal Arts And Criminal Justice
Ashford University
San Diego, CA01-2013
Certification - Intelligence Application And Analysis
Goodfellow Air Force Base
El Paso, TX01-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Critical thinking
- Computer skills
- Organization and time management
- Decision-making
- Problem resolution
Timeline
Employment Investigator
Indiana Civil Rights Commission
2023 - Current
Intake Specialist
Indiana Civil Rights Commission
2022
Classification
Marion County Sheriff's Office
2019
Investigator
Five Star Investigations, Inc
2013
Criminal Justice Internship
Family Resources
2012
Office Manager
J and B Services
2009
Operations Specialist
Fastenal
2007
Intelligence Analyst
United States Air Force
1999
Ph.D. - Forensic Psychology
Walden University
Master of Arts - Criminal Justice
Stanford University
Bachelor of Arts - Liberal Arts And Criminal Justice
Ashford University
Certification - Intelligence Application And Analysis
Goodfellow Air Force Base
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