JAMES ROOP

(Promoted to Security Program Manager within 10 months)

• Led physical security program from construction phase through Fully Ready (FR) operational status for a hyperscale data center.
• Promoted into a Security Program Manager role to own broader, cross-functional security initiatives and governance.
• Designed and implemented site-level physical security standards aligned with enterprise risk and infrastructure protection requirements.
• Directed guard force operations, performance testing, audits, and vendor accountability.
• Oversaw access control and VMS governance (Lenel/Genetec), ensuring system integrity and compliance.
• Conducted infrastructure-level risk assessments and partnered with engineering, facilities, and cyber teams on mitigation strategies.
• Supported investigations involving badge anomalies, unauthorized access, and insider-risk indicators.
• Built reporting dashboards and executive-ready documentation to provide leadership visibility into risk and operational metrics.

• Managed GSOC operations including real-time monitoring, triage, and incident response.
• Built dashboards and reporting workflows supporting workplace violence prevention and threat mitigation.
• Led troubleshooting of Lenel and CCTV systems during outages and escalations.
• Coordinated cross-functional incident handling with HR, Legal, IT, and Facilities.
• Supported badge governance, JML processes, and privileged access reviews.
• Implemented new security tech into the GSOC

• Led physical security operations across corporate and data center environments.
• Created standardized SOWs and SOPs to improve operational maturity.
• Built and trained domestic and international security operations teams.
• Oversaw and performance-tested a 15-person GSOC-support guard force.
• Integrated physical and logical access control processes with IT and engineering.

• Monitored global operations for threats and anomalous activity.
• Executed incident triage and escalation procedures across international sites.
• Retrieved and analyzed badge logs, video, and forensic data for investigations.
• Improved GSOC workflows and documentation standards.
• Conducted travel risk and VIP threat monitoring.
• Built and created procedures for the GSOC