James Santana
Hammond
Summary
Dynamic and results-driven professional with experience at Target, excelling in customer service and fulfillment. Proven ability to manage inventory and resolve conflicts effectively. Recognized for maintaining high standards of organization and safety while collaborating with team members to achieve operational goals. Strong time management and teamwork skills enhance productivity in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member (Fulfillment)
Target
10.2025 - Current
- Pick, pack, and prepare online orders accurately in a fast-paced environment.
- Assist customers on the sales floor and coordinate with team members to maintain workflow and quality standards.
- Assisted guests with locating products throughout the store.
- Maintained cleanliness and organization of sales floor displays.
- Stocked shelves with merchandise and ensured proper labeling.
- Collaborated with team members to achieve daily operational goals.
- Handled customer inquiries and resolved issues promptly.
- Participated in training sessions to understand company policies.
Retail Sales Associate (Seasonal)
Purdue University Northwest Bookstore
08.2025 - 10.2025
- Assisted students and faculty with merchandise, operated registers, managed inventory, and maintained an organized sales floor during high-traffic periods.
Security Guard
Reapers Realm / Hluska Enterprises
10.2024 - 11.2024
- Patrolled premises, responded to emergencies, assisted visitors, and collaborated on security and emergency response procedures.
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Responded promptly to alarms and emergencies, following established protocols.
- Assisted in enforcing company policies regarding safety and security measures.
- Collaborated with local law enforcement during incidents requiring assistance.
- Provided excellent customer service while maintaining a secure environment for guests.
Education
Purdue University - Multidisciplinary Studies
Purdue University - Calumet Campus
Hammond, IN05.2025
High School Diploma -
Hammond Central
Hammond, IN06-2024
Skills
- Customer Service
- Fulfillment
- Inventory Control
- Conflict Management
- Security Awareness
- Cash Handling
- Time Management
- Computer Literacy
- Teamwork
- Heavy Lifting
Certification
Indiana Driver's License with Passenger Endorsement
Languages
English
Proficient (C2)
C2
Timeline
Team Member (Fulfillment)
Target
10.2025 - Current
Retail Sales Associate (Seasonal)
Purdue University Northwest Bookstore
08.2025 - 10.2025
Security Guard
Reapers Realm / Hluska Enterprises
10.2024 - 11.2024
Purdue University - Multidisciplinary Studies
Purdue University - Calumet Campus
High School Diploma -
Hammond Central