Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Stepp

Jeffersonville

Summary

Dedicated front desk professional with a strong focus on customer satisfaction, time management, and attention to detail. Proven ability to maintain organized operations and adapt to dynamic environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Hampton Inn
Clarksville
10.2025 - 03.2026
  • Greeted guests warmly and checked them into their rooms efficiently.
  • Managed phone calls and provided information about hotel services and amenities.
  • Assisted guests with requests, ensuring high levels of customer satisfaction.
  • Addressed guest complaints promptly and escalated issues as needed.
  • Answered phones, responded to inquiries, and took messages.
  • Maintained front desk cleanliness and organized supplies effectively.
  • Assisted with check-in and check-out procedures for guests.
  • Provided excellent customer service while upholding company policies.

Front Office Assistant

Candlewood Suites Hotel
Clarksville
02.2024 - 08.2025
  • Greeted guests to create a positive first impression and enhance their experience.
  • Ensured proper customer service standards were met.
  • Answered inquiries from guests regarding restaurants, transportation, entertainment.
  • Organized front desk and lobby area to create a welcoming atmosphere for guests.
  • Performed job-related duties as directed by management, supporting team operations.

Education

Studying To Get My GED.

Home Schooled
Jeffersonville, IN

Skills

  • Customer service
  • Customer relations
  • Communication
  • Attention to detail
  • Time management
  • Adaptability to change
  • Friendly, positive attitude

Timeline

Front Desk Agent

Hampton Inn
10.2025 - 03.2026

Front Office Assistant

Candlewood Suites Hotel
02.2024 - 08.2025

Studying To Get My GED.

Home Schooled
James Stepp