Hi, I’m
James Robert Bakhla
Event Manager
Kolkata
Summary
High-performing Event Manager with extensive portfolio of international and domestic project accomplishments spanning 07 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality and results for successful client events.
Overview
12
years of professional experience
9
years of post-secondary education
3
Languages
Work History
The Westin Kolkata Rajarhat KolkataKolkata
Event Manager
08.2018 - Current
Job overview
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Liaised with clients to determine exact event requirements.
- Assembled creative and innovative event attractions based on internal capabilities.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Coordinated with sales and marketing teams to publicize and promote events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Generated ideas to enhance and expand current event offerings.
- Developed and implemented successful marketing plans to generate event revenue.
- Produced concept plans for high-profile corporate meetings and events.
- Coordinated travel and accommodations for event attendees.
- Trained and supervised event staff to complete tasks on time.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented protocols and procedures to effectively manage planning process.
Renaissance Mumbai Convention CenterMumbai
Event Executive
07.2017 - 08.2018
Job overview
- Developed and maintained collaborative working relationships with key accounts.
- Re-booked recurring events for following year.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Identified opportunities for growth within current group base and facilitated plans to achieve growth percentage for total unit collection within territory.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Fairfield By Marriott LucknowLucknow
Event Executive
05.2016 - 07.2017
Job overview
- Developed and maintained collaborative working relationships with key accounts.
- Re-booked recurring events for following year.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Identified opportunities for growth within current group base and facilitated plans to achieve growth percentage for total unit collection within territory.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Generated ideas to enhance and expand current event offerings.
- Prepared invitations to send out to guest lists.
- Assembled creative and innovative event attractions based on internal capabilities.
Courtyard Marriott Pune City CentrePune
Food and Beverage Associate
03.2014 - 04.2016
Job overview
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Try to upsell and suggest guest on their order, to reach out the guest need.
VIVANTA BY TAJ KOVOLAMKERALA, KOVOLAM
Industrial Training IT Student
03.2012 - 07.2013
Job overview
- Food and Beverage
- I have worked in banquet and coffee shop& Indian restaurant
- In banquet I used stand behind the buffet
- In lunch I used to handle the clearance & pick up the food from kitchen
- In dinner party I used to serve welcome drinks and snacks.
- In coffee shop I use to serve tea and coffee
- In coffee shop I use to set buffet for the dinner.
- Front Office
- Helping in guest check outs.
- Helping the bell boys with luggage service and Newspaper distribution.
- Filling up of Guest Registration Cards.
- Housekeeping
- Updating the registers in the uniform and the linen room.
- Delivering laundry in guest rooms.
- Servicing the guest rooms.
Education
Institute Of Advanced Management Kolkata, KOLKATA
Bachelor of Arts from Hotel Management
06.2010 - 03.2013
Edinburgh Napier University
Bachelor of Arts from Bachelor Of Arts Hospitality
03.2010 - 03.2013
ASSIAMBLY OF GOD CHURCH , DURGAPUR
Higher Secondary School (I.S.C ) from High School Administration
03.2008 - 03.2010
ASSIAMBALY OF GOD CHURCH SCHOOL, DURGAPUR
Secondary School (I.C.S.E )
03.2007 - 03.2008
Skills
Cross-functional teams leadership
undefinedTimeline
Event Manager
The Westin Kolkata Rajarhat Kolkata
08.2018 - Current
Event Executive
Renaissance Mumbai Convention Center
07.2017 - 08.2018
Event Executive
Fairfield By Marriott Lucknow
05.2016 - 07.2017
Food and Beverage Associate
Courtyard Marriott Pune City Centre
03.2014 - 04.2016
Industrial Training IT Student
VIVANTA BY TAJ KOVOLAM
03.2012 - 07.2013
Institute Of Advanced Management Kolkata
Bachelor of Arts from Hotel Management
06.2010 - 03.2013
Edinburgh Napier University
Bachelor of Arts from Bachelor Of Arts Hospitality
03.2010 - 03.2013
ASSIAMBLY OF GOD CHURCH
Higher Secondary School (I.S.C ) from High School Administration
03.2008 - 03.2010
ASSIAMBALY OF GOD CHURCH SCHOOL
Secondary School (I.C.S.E )
03.2007 - 03.2008
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