Hi, I’m
James Robert Bakhla
Event Manager
Kolkata
Summary
High-performing Event Manager with extensive portfolio of international and domestic project accomplishments spanning 07 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality and results for successful client events.
Overview
12
years of professional experience
9
years of post-secondary education
3
Languages
Work History
The Westin Kolkata Rajarhat Kolkata, Kolkata
Event Manager
2018.08 - Current (6 years & 1 month)
Job overview
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Liaised with clients to determine exact event requirements.
- Assembled creative and innovative event attractions based on internal capabilities.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Coordinated with sales and marketing teams to publicize and promote events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Generated ideas to enhance and expand current event offerings.
- Developed and implemented successful marketing plans to generate event revenue.
- Produced concept plans for high-profile corporate meetings and events.
- Coordinated travel and accommodations for event attendees.
- Trained and supervised event staff to complete tasks on time.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented protocols and procedures to effectively manage planning process.
Renaissance Mumbai Convention Center, Mumbai
Event Executive
2017.07 - 2018.08 (1 year & 1 month)
Job overview
- Developed and maintained collaborative working relationships with key accounts.
- Re-booked recurring events for following year.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Identified opportunities for growth within current group base and facilitated plans to achieve growth percentage for total unit collection within territory.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Fairfield By Marriott Lucknow, Lucknow
Event Executive
2016.05 - 2017.07 (1 year & 2 months)
Job overview
- Developed and maintained collaborative working relationships with key accounts.
- Re-booked recurring events for following year.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Identified opportunities for growth within current group base and facilitated plans to achieve growth percentage for total unit collection within territory.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Generated ideas to enhance and expand current event offerings.
- Prepared invitations to send out to guest lists.
- Assembled creative and innovative event attractions based on internal capabilities.
Courtyard Marriott Pune City Centre, Pune
Food and Beverage Associate
2014.03 - 2016.04 (2 years & 1 month)
Job overview
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Try to upsell and suggest guest on their order, to reach out the guest need.
VIVANTA BY TAJ KOVOLAM, KERALA, KOVOLAM
Industrial Training IT Student
2012.03 - 2013.07 (1 year & 4 months)
Job overview
- Food and Beverage
- I have worked in banquet and coffee shop& Indian restaurant
- In banquet I used stand behind the buffet
- In lunch I used to handle the clearance & pick up the food from kitchen
- In dinner party I used to serve welcome drinks and snacks.
- In coffee shop I use to serve tea and coffee
- In coffee shop I use to set buffet for the dinner.
- Front Office
- Helping in guest check outs.
- Helping the bell boys with luggage service and Newspaper distribution.
- Filling up of Guest Registration Cards.
- Housekeeping
- Updating the registers in the uniform and the linen room.
- Delivering laundry in guest rooms.
- Servicing the guest rooms.
Education
Institute Of Advanced Management Kolkata , KOLKATA
Bachelor of Arts from Hotel Management
2010.06 - 2013.03 (2 years & 9 months)
Edinburgh Napier University
Bachelor of Arts from Bachelor Of Arts Hospitality
2010.03 - 2013.03 (3 years)
ASSIAMBLY OF GOD CHURCH , DURGAPUR
Higher Secondary School (I.S.C ) from High School Administration
2008.03 - 2010.03 (2 years)
ASSIAMBALY OF GOD CHURCH SCHOOL , DURGAPUR
Secondary School (I.C.S.E )
2007.03 - 2008.03 (1 year)
Skills
Cross-functional teams leadership
undefinedTimeline
Event Manager
The Westin Kolkata Rajarhat Kolkata
2018.08 - Current (6 years & 1 month)
Event Executive
Renaissance Mumbai Convention Center
2017.07 - 2018.08 (1 year & 1 month)
Event Executive
Fairfield By Marriott Lucknow
2016.05 - 2017.07 (1 year & 2 months)
Food and Beverage Associate
Courtyard Marriott Pune City Centre
2014.03 - 2016.04 (2 years & 1 month)
Industrial Training IT Student
VIVANTA BY TAJ KOVOLAM
2012.03 - 2013.07 (1 year & 4 months)
Institute Of Advanced Management Kolkata
Bachelor of Arts from Hotel Management
2010.06 - 2013.03 (2 years & 9 months)
Edinburgh Napier University
Bachelor of Arts from Bachelor Of Arts Hospitality
2010.03 - 2013.03 (3 years)
ASSIAMBLY OF GOD CHURCH
Higher Secondary School (I.S.C ) from High School Administration
2008.03 - 2010.03 (2 years)
ASSIAMBALY OF GOD CHURCH SCHOOL
Secondary School (I.C.S.E )
2007.03 - 2008.03 (1 year)
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