Hi, I’m
James Robert Bakhla
Event Manager
Kolkata
Summary
High-performing Event Manager with extensive portfolio of international and domestic project accomplishments spanning 07 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality and results for successful client events.
Overview
12
years of professional experience
9
years of post-secondary education
3
Languages
Work History
The Westin Kolkata Rajarhat KolkataKolkata
Event Manager
08.2018 - Current
Job overview
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Liaised with clients to determine exact event requirements.
- Assembled creative and innovative event attractions based on internal capabilities.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Coordinated with sales and marketing teams to publicize and promote events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Generated ideas to enhance and expand current event offerings.
- Developed and implemented successful marketing plans to generate event revenue.
- Produced concept plans for high-profile corporate meetings and events.
- Coordinated travel and accommodations for event attendees.
- Trained and supervised event staff to complete tasks on time.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented protocols and procedures to effectively manage planning process.
Renaissance Mumbai Convention CenterMumbai
Event Executive
07.2017 - 08.2018
Job overview
- Developed and maintained collaborative working relationships with key accounts.
- Re-booked recurring events for following year.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Identified opportunities for growth within current group base and facilitated plans to achieve growth percentage for total unit collection within territory.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Fairfield By Marriott LucknowLucknow
Event Executive
05.2016 - 07.2017
Job overview
- Developed and maintained collaborative working relationships with key accounts.
- Re-booked recurring events for following year.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Identified opportunities for growth within current group base and facilitated plans to achieve growth percentage for total unit collection within territory.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Generated ideas to enhance and expand current event offerings.
- Prepared invitations to send out to guest lists.
- Assembled creative and innovative event attractions based on internal capabilities.
Courtyard Marriott Pune City CentrePune
Food and Beverage Associate
03.2014 - 04.2016
Job overview
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Try to upsell and suggest guest on their order, to reach out the guest need.
VIVANTA BY TAJ KOVOLAMKERALA, KOVOLAM
Industrial Training IT Student
03.2012 - 07.2013
Job overview
- Food and Beverage
- I have worked in banquet and coffee shop& Indian restaurant
- In banquet I used stand behind the buffet
- In lunch I used to handle the clearance & pick up the food from kitchen
- In dinner party I used to serve welcome drinks and snacks.
- In coffee shop I use to serve tea and coffee
- In coffee shop I use to set buffet for the dinner.
- Front Office
- Helping in guest check outs.
- Helping the bell boys with luggage service and Newspaper distribution.
- Filling up of Guest Registration Cards.
- Housekeeping
- Updating the registers in the uniform and the linen room.
- Delivering laundry in guest rooms.
- Servicing the guest rooms.
Education
Institute Of Advanced Management KolkataKOLKATA
Bachelor of Arts from Hotel Management
06.2010 - 03.2013
Edinburgh Napier University
Bachelor of Arts from Bachelor Of Arts Hospitality
03.2010 - 03.2013
ASSIAMBLY OF GOD CHURCH DURGAPUR
Higher Secondary School (I.S.C ) from High School Administration
03.2008 - 03.2010
ASSIAMBALY OF GOD CHURCH SCHOOLDURGAPUR
Secondary School (I.C.S.E )
03.2007 - 03.2008
Skills
Cross-functional teams leadership
Promotional advertising
Vendor and contract negotiations
Event sales
Health, hotel and food service regulations
Wedding trends proficiency
Client meetings
Transportation and logistics planning
File management
Team mentorship
Venue selection
Vendor relationship management
Budget development
Menu planning
Meeting planning
Events logistics management
Timeline
Event Manager
The Westin Kolkata Rajarhat Kolkata
08.2018 - Current
Event Executive
Renaissance Mumbai Convention Center
07.2017 - 08.2018
Event Executive
Fairfield By Marriott Lucknow
05.2016 - 07.2017
Food and Beverage Associate
Courtyard Marriott Pune City Centre
03.2014 - 04.2016
Industrial Training IT Student
VIVANTA BY TAJ KOVOLAM
03.2012 - 07.2013
Institute Of Advanced Management Kolkata
Bachelor of Arts from Hotel Management
06.2010 - 03.2013
Edinburgh Napier University
Bachelor of Arts from Bachelor Of Arts Hospitality
03.2010 - 03.2013
ASSIAMBLY OF GOD CHURCH
Higher Secondary School (I.S.C ) from High School Administration
03.2008 - 03.2010
ASSIAMBALY OF GOD CHURCH SCHOOL
Secondary School (I.C.S.E )
03.2007 - 03.2008