Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Burdin

Rockport,IN

Summary

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.

Overview

8
8
years of professional experience

Work History

Home Health Aide

Help At Home
07.2023 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted disabled clients to support independence and well-being.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Customer Service Representative

Andrews Auto Sales
01.2020 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed debtor payments and updated accounts to reflect new balance.

Patient Care Technician

Deaconess Gateway Hospital
12.2017 - 12.2019
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported up to 16 critical care patients during one shift.

Cashier/Cook

Holiday World And Splashin Safari
05.2015 - 07.2017
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about park policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

South Spencer High School
Rockport, IN
05.2015

High School Diploma - Health Sciences; Nursing

Southern Indiana Career And Technical Center
Evansville, IN
05.2015

Skills

  • Patient Positioning Understanding
  • Patient Transporting
  • Nursing Staff Support
  • Medical Laboratory Procedures
  • Feeding Assistance
  • Professional Bedside Manner
  • Cultural Awareness
  • Vitals Documentation
  • Patient Care and Monitoring

Timeline

Home Health Aide

Help At Home
07.2023 - Current

Customer Service Representative

Andrews Auto Sales
01.2020 - 03.2020

Patient Care Technician

Deaconess Gateway Hospital
12.2017 - 12.2019

Cashier/Cook

Holiday World And Splashin Safari
05.2015 - 07.2017

High School Diploma -

South Spencer High School

High School Diploma - Health Sciences; Nursing

Southern Indiana Career And Technical Center

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Jamie Burdin