Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Assistant/CCMA
MHP- Family And Internal Medicine/Foot And Ankle
03.2019 - 05.2024
Schedule patient appointments, Check in patients for appointments, Balance money at end of day, Room patients, Sent prior authorizations, Ordered X-Rays, Used EMR to receive medical records for chart prep.
Clinic Assistant
Hancock County WIC
09.2017 - 02.2019
Answer phones, Schedule appointments for clients, Monthly Reporting, Assist CPA's
Midtown Patient Account Rep II
Eskenazi Health
12.2014 - 06.2017
Medicaid Medical claims denial work, Work Npas monthly report, Fix failed claims in Xclaims, Follow up on aged accounts
Parks department
Mom
06.2012 - 12.2014
Sports and recreation, Arts and crafts, Homework
Billing Supervisor
Franciscan Alliance ABO
08.2010 - 06.2012
Monitor Staff Productivity, Analyze data to improve efficiency, Hold Weekly Meetings with staff members, Follow up on aged accounts, EFT management, Training and procedure implementation HR responsibilities with staff
Lead Biller
Southside Family Medical Group
03.2007 - 08.2010
Insurance Follow up, Post insurance and patient payments, Daily Balancing, EFT management, Credentialing duties, Creating bank and deposit for each night
Follow Up Team Leader
CIPROMS
10.1999 - 03.2007
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Associate of Applied Science - Medical Billing and Coding
Indiana Business College
Indianapolis, IN
09.1998
No Degree - Accounting and Family Law Classes
University of Indianapolis
Indianapolis, IN
04.1996
Skills
Word
Collaboration Compass
Windows IDX
ICD-9 and CPT coding
HPF
10 key
Microsoft Office
Medisoft
Claims processing
Microsoft Excel
Epic
Outlook
Epremis
EMR
TPX
Meditech
Soarian
FACS
Sovera
McKesson
Avatar
Health Advtg
Medicaid EDS
Kronos
ICAP (CAPTAIN)
WIC
CCMA
CPR certified
Positive Attitude
Data Entry
Examination Preparation
Professionalism and Ethics
Physician support
Patient Scheduling
Time Management
Verbal Communication
Dedicated Team Player
Scheduling appointments
Clerical Support
HIPAA Compliance
Immunization Administration
Venipuncture Expertise
Vital signs monitoring
References
Reba Kennard CCMA, Fountain Lake Dr E, Shelbyville, IN, 46176, 317-512-3493, kappa-163@live.com
Tracy Swinford, 4321 Village Parkway Cir, Indianapolis, IN, 46254, 317-627-7893
Fran Rivera CCMA, 4023 N Morristown Rd, Shelbyville, IN, 46176, 347-432-7381
Amber Hall, 9110 Bainbridge Dr, Camby, IN, 46113, 317-457-9304, labgirl032185@gmail.com
Certification
Certified Clinical Medical Assistant, #X9Z9X2Q2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Assistant/CCMA
MHP- Family And Internal Medicine/Foot And Ankle
03.2019 - 05.2024
Clinic Assistant
Hancock County WIC
09.2017 - 02.2019
Midtown Patient Account Rep II
Eskenazi Health
12.2014 - 06.2017
Parks department
Mom
06.2012 - 12.2014
Billing Supervisor
Franciscan Alliance ABO
08.2010 - 06.2012
Lead Biller
Southside Family Medical Group
03.2007 - 08.2010
Follow Up Team Leader
CIPROMS
10.1999 - 03.2007
Associate of Applied Science - Medical Billing and Coding
Indiana Business College
No Degree - Accounting and Family Law Classes
University of Indianapolis
Certified Clinical Medical Assistant, #X9Z9X2Q2
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