Jamie Massey
Indianapolis
Summary
Resourceful Office Administrator known for high productivity and efficient task completion. Specialize in database management, record keeping, and scheduling. Excel in communication, problem-solving, and adaptability to ensure seamless office operations. Committed to leveraging organizational skills to support team and business objectives effectively.
Overview
10
10
years of professional experience
Work History
Office Administrator
Nurses and More, Inc.
Indianapolis
11.2021 - Current
- Coordinated office activities and maintained smooth daily operations.
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Program Director
Indiana Mentor
Indianapolis
05.2018 - 09.2022
- Monitored resource allocation to optimize operational efficiency and support services.
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Provided support and guidance to nursing staff on patient care issues.
- Ensured compliance with organizational standards related to regulatory bodies such as JCAHO, TJC or CMS, Medicare.
Assistant Office Manager
Foster Healthcare
Indianapolis
06.2016 - 04.2020
- Collaborate with finance department on budget planning related to payroll expenses.
- Manage employee records and maintain accurate payroll documentation.
- Trained new employees on office procedures and software tools.
Education
Master's Degree - Healthcare Administration
University of Phoenix
Tempe, AZ04-2023
Skills
- Office management
- Scheduling coordination
- Document preparation
- Record keeping
- Budget planning
- Payroll management
- Resource allocation
- Time management
- Problem solving
- Team collaboration
- Verbal communication
- Customer service
Timeline
Office Administrator
Nurses and More, Inc.
11.2021 - Current
Program Director
Indiana Mentor
05.2018 - 09.2022
Assistant Office Manager
Foster Healthcare
06.2016 - 04.2020
Master's Degree - Healthcare Administration
University of Phoenix