Jamie Metz
Lake Station
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
Senior Production Operator
Mauser Packaging Solutions
Valparaiso
03.2014 - Current
- Monitored quality control standards throughout the production line.
- Operated production machinery for efficient packaging processes.
- Trained new operators on safety protocols and operational procedures.
- Maintained cleanliness of the facility according to established standards and regulations.
Sales associate/Service Porter
Holiday car rental
Lake Station
07.2004 - 12.2013
- Collected payment from customers for services rendered on their vehicles.
- Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Assisted customers with vehicle pick-up and drop-off procedures.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer inquiries and issues effectively to ensure satisfaction.
- Assisted customers in selecting rental vehicles based on needs and preferences.
- Maintained cleanliness and organization of rental vehicles and lot areas.
- Maintained inventory of detailing products and restocked shelves as needed.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Supported parts department with deliveries and pickups.
- Performed minor maintenance services such as checking fluid levels, changing oil filters, and replacing windshield wipers.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Maintained grounds, buildings and organized vehicle lot and storage areas.
- Trained new employees on company policies and rental procedures effectively.
Unarmed Security Officer
Levy security Inc /Northwestern memorial hospital
Chicago
04.1998 - 12.2003
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Trained new security personnel on standard operating procedures and emergency protocols.
- Collaborated with law enforcement and emergency responders during investigations.
- Managed access control systems, verifying identification and signing in visitors.
- Assisted with investigations into thefts, vandalism, assaults.
- Responded promptly to emergency situations using appropriate resolution strategies.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Verified employee identification cards prior to allowing entry into restricted areas.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Collaborated with management to improve security measures and emergency response plans.
- Assisted in training new security personnel on operational protocols and procedures.
- Monitored premises to ensure safety and security of staff and visitors.
Education
05.1996
Skills
- Production monitoring
- Quality control
- Extreme Attention to detail
- Team collaboration
- Excellent Customer service skills
Timeline
Senior Production Operator - Mauser Packaging Solutions
03.2014 - Current
Sales associate/Service Porter - Holiday car rental
07.2004 - 12.2013
Unarmed Security Officer - Levy security Inc /Northwestern memorial hospital
04.1998 - 12.2003
Portage Adult Education - ,