Jamie Simpson
Franklin,IN
Summary
Accomplished Chief Operating Officer with 10+ years of experience optimizing business operations, improving efficiency, and enhancing profitability through strategic management. Skilled in synthesizing data to make informed decisions, leading cost-reduction programs, and improving performance management. Proven ability to develop actionable recommendations to streamline operations, enhance customer satisfaction, and reduce expenses.
Overview
2026
2026
years of professional experience
Work History
Owner and Head Photographer
J Simpson Photography, LLC
01.2008 - Current
- Lead all business operations, including human resources, marketing, customer service, and sales. Manage all aspects of photography production and studio operations.
- Operations & Process Improvement: Led the company through a series of cost reduction strategies, including changes to roles and responsibilities, streamlining workflows, and improving back-office efficiency. Resulted in a 160% increase in net income over 4 years.
- Sales & Operations Planning: Managed sales and service offerings, focusing on margin management by reducing low-margin clients while enhancing higher-value services.
- Staff Development & Cost Efficiency: Reorganized staffing structure and implemented performance management KPIs to monitor effectiveness, ensuring non-labor cost efficiency.
- Client Relations: Developed long-term client relationships by making strategic recommendations and providing personalized services based on a thorough client needs assessment.
Web Content Specialist / Project Manager
Self-Employed
01.2007 - 01.2019
- Created and distributed compelling content across owned and earned channels for various clients. Managed remote teams and handled project management for web publishing.
- Data Synthesis & Strategic Insights: Synthesized client data, feedback, and market trends to develop actionable recommendations, enabling clients to optimize content strategies and improve web engagement.
- Cost Reduction & Efficiency: Identified opportunities to reduce operational costs through process optimization, reducing overhead while maintaining content quality. Implemented changes in staffing, workflows, and resource allocation.
- Project Management: Managed remote teams of 15 writers, applying performance management metrics and KPIs to track and improve efficiency. Managed multiple large-scale projects, delivering them on time and within budget.
Owner / Operator
The Healing Post, LLC
01.2012 - 01.2018
- Managed equine health and wellness services, overseeing operations and marketing efforts to increase business profitability.
- Streamlined processes, lowered cost basis and increased added-value services, resulting in consistent profit of 4.5k/mo. within 90 days
Massage Therapist / Reflexologist
Lead Account Manager
Warren International, Inc.
Agency Sales Manager
American Republic Insurance
Certified Corporate Trainer
RMD Corporation
Management Trainee
American General Finance
Education
Master of Public Affairs (MPA) Certificate - Public Management
Indiana University
Indianapolis, INCertificate - Equine Sports Massage Therapy
EquiTouch Systems
Loveland, COLicense - Massage Therapy and Reflexology
Therapeutic Bodyworks
Greenwood, INBachelor of Science - Animal Science
Purdue University
West Lafayette, INSkills
- Performance Evaluation
- Process Improvement & Performance Management
- Workflow Management
- Staff Training & Development
- Sales & Operations Planning
- Margin Management & Pricing
- Organizational Structure & Effectiveness
- Cost Reduction Strategies (SG&A & Non-Labor)
- Supply Chain & Sourcing Optimization
- Working Capital & Cash Management
- Project Management
- Client Needs Assessment
- Logistics & Budget Management
Timeline
Owner / Operator
The Healing Post, LLC
01.2012 - 01.2018
Owner and Head Photographer
J Simpson Photography, LLC
01.2008 - Current
Web Content Specialist / Project Manager
Self-Employed
01.2007 - 01.2019
Massage Therapist / Reflexologist
Lead Account Manager
Warren International, Inc.
Agency Sales Manager
American Republic Insurance
Certified Corporate Trainer
RMD Corporation
Certificate - Equine Sports Massage Therapy
EquiTouch Systems
License - Massage Therapy and Reflexology
Therapeutic Bodyworks
Management Trainee
American General Finance
Master of Public Affairs (MPA) Certificate - Public Management
Indiana University
Bachelor of Science - Animal Science
Purdue University
Non-Profit Experience
Faith Community Christian School – Indianapolis, IN
PTO President & Event Coordinator | 2022–2024
- Led the Parent-Teacher Organization (PTO), overseeing all special events and initiatives to enhance school community engagement.
- Planned, recruited business supporters, and executed a successful gala fundraiser, raising funds for new flooring and facility improvements.
Criminal Justice Teacher | 2023–2024
- Created and taught a comprehensive criminal justice curriculum for high school students
- Planned and led a mock trial for 16 students, simulating real courtroom procedures
- Designed and supervised final forensic science projects, including hands-on crime scene analysis
Flashes of Hope, Photographer | 2018 – Present
Johnson County Open Class Photography Competition, Supervisor | 2017 - Present