Jamie Woodard
Ossian,IN
Summary
Dynamic professional with extensive experience as an Insurance Verification Representative at Shared Services Center, excelling in claims processing and patient communication. Proven ability to enhance operational efficiency and ensure HIPAA compliance while delivering exceptional customer service. Skilled in electronic medical records and adept at resolving coverage discrepancies to facilitate timely reimbursements. Have worked remotely for the last 5 years. Has met productivity standards of 31 patient files everyday. Is proficient in using Google sheets, and picks up on computer programs quickly.
Overview
20
20
years of professional experience
Work History
Insurance Verification Representative
Shared Services Center
101 Paramount Dr Sarasota Florida
06.2021 - Current
- Verified patient insurance eligibility and benefits using internal systems and external websites.
- Processed insurance claims to ensure timely reimbursement for services rendered.
- Communicated with healthcare providers to resolve discrepancies in patient coverage.
- Documented interactions and updates in electronic health record systems accurately.
- Create estimates and discuss with patient if they had any questions.
- Provided customer service to insurance companies doctor's offices and patient
Property Manager
Roanoke Place
Roanoke, IN
07.2016 - 06.2021
- Managed property operations, ensuring compliance with regulations and company policies.
- Oversaw tenant relations, addressing concerns and fostering a positive community environment.
- Implemented maintenance schedules, improving response times for service requests.
- Conducted regular property inspections, identifying areas for improvement and cost-saving opportunities.
Bulk Mail Room Supervisor
Applied Business Systems
Batavia New York
10.2006 - 06.2016
Responsible for prepping bulk mail processing large mailings. Supervised a crew of six. Handle job orders. Added money to the postal meters. Provided customer service via email to insurance companies.
Education
GED -
Oakfield Alabama
Oakfield, NYSkills
- HIPAA compliance
- Customer service
- Coverage and authorizations
- Insurance coverage verification
- Policy interpretation
- Patient contact
Claims processing
Microsoft office
Follow-up skills
Customer service
Confidentiality
Coverage and authorizations
Patient communication
Data entry and review
Patient confidentiality
Electronic medical records
Work monitoring
Medical terminology
Prior authorization processing
Insurance billing
Insurance coverage verification
Skilled in Software
Timeline
Insurance Verification Representative
Shared Services Center
06.2021 - Current
Property Manager
Roanoke Place
07.2016 - 06.2021
Bulk Mail Room Supervisor
Applied Business Systems
10.2006 - 06.2016
GED -
Oakfield Alabama