Jamsheed Chittan

• Enhanced system stability by implementing robust monitoring and alerting solutions.
• Evaluated emerging technologies in the DevOps space and recommended strategic adoption of solutions that aligned with organizational goals and requirements.
• Mentored junior team members, fostering professional growth and improving overall team performance.
• Design, implement, and manage Jenkins platforms
• Implemented necessary automation using Jenkins, Ansible, and Scripting for managing the platform
• Worked with Dev and SQA teams to understand and implement their requirements
• Worked with the Hardware and Network team for provisioning/deconning of the machines
• Team management.

Major Achievements:

• Implemented Nagios monitoring system with custom-developed plugins and event-handler to monitor 2500+ Machines
• Integrated monitoring system with ticketing system for proper tracking of the Alerts/issues.
• Designed and Implemented the Jenkins systems on the On-premise Kubernetes cluster platform
• Implemented Auto-deployment of releases on QA machines

• Organized over 2000+ Akamai SQA network machines from starch
• Design, implement, and manage Jenkins platforms
• Implemented necessary automation using Jenkins, Ansible, and Scripting for managing platform
• Worked with Dev and SQA teams to understand and implement their requirements
• Worked with Hardware and Network team for provisioning/deconning of machines.

• Design and Implement optimized architecture of CA (7 Layer) API Gateway platform for exposing JIO APIs
• Setup and maintain API Gateway Platform clusters across multiple sites and Data centres
• Ensuring High availability of databases by setting up and maintaining MySQL Master/Slave , Master/ Master Replication, and NDB clustering
• Regular patching and optimization of servers
• Worked with monitoring tool teams like Solar wind, CA APM, and Oracle OEM to integrate and fulfill monitoring requirements of API Platform
• Worked with F5 load balancer vendor to fulfill project requirements such as VIP, SNAT, Health check, routing algorithm, access security, GTM configuration
• Worked closely with Data centers team for resource allocations for platform
• Developed Bash scripts for automation of repetitive tasks
• Wrote Playbook scripts for configuration management of servers via Ansible
• Knowledge Transfer and handover setups to Support Team
• L3 level support on production servers

Major Achievements:

• Implemented new API platform architecture with multiple clusters
• Continuous deployment: Automated entire deployment process from staging environments to production environment by make use of version control, SVN and deployment tool, IBM Urban Code Deploy.

• Installed and managed Linux servers located at remote data centers
• Installing and configuring various services like DHCP, NFS, DNS, Apache Web Server, SSH, FTP/SFTP
• Developed Shell Scripts for automation of daily tasks
• Responsible for administering and maintaining Linux servers running Apache web server
• Monitored health of servers, Operating system, database and network
• Regularly managed backup process for Server and Client data
• Monitoring and management of processes, Swap, and performance tuning
• Managed disks and file systems using LVM on Linux
• Configuration and installation of patches/packages, running different scripts for performance, cleaning up
• RAID setup, configuration and monitoring
• Rendering proper support to HTTP servers, mail servers, FTP servers, database servers, DNS servers, etc
• Provided engineering support for incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines
• Designed backup strategy for sites and ensuring scheduled/unscheduled backups as per backup plan and restoration
• Dealt with emergencies like server crashes, hacks, attacks, spamming, phishing, etc which require complete server restoration.

• Provide Technical Support, and server administration services to Dedicated/Shared/VPS providers and web-hosting companies around the world