Dynamic assistant manager with a strong focus on team leadership and staff development. Experienced in implementing effective inventory management and scheduling strategies to boost service delivery and employee engagement.
Overview
4
4
years of professional experience
Work History
Sales Agent
Tru Green Chem Lawn Glenarm
South Bend, IN
04.2026 - Current
Engaged customers to assess lawn care needs and recommend appropriate services.
Provided product knowledge to clients, enhancing service satisfaction and retention.
Coordinated scheduling of lawn treatment services to optimize operational efficiency.
Assisted in maintaining accurate records of customer interactions and service history.
Assistance Manager
Gentle Wave Car Wash
South Bend, IN
05.2025 - 05.2026
Oversaw daily operations to ensure efficient workflow and high service quality.
Implemented inventory management processes to maintain optimal supply levels.
Developed scheduling strategies to enhance labor efficiency and service delivery.
Monitored equipment performance, coordinating maintenance to minimize downtime.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Delivery Associate
Howling LLC
South Bend, IN
04.2024 - 05.2025
Coordinated timely deliveries, ensuring customer satisfaction through efficient route management.
Managed inventory control, reducing discrepancies and maintaining accurate stock levels.
Utilized navigation systems to optimize delivery routes, enhancing operational efficiency.
Trained new associates on safety protocols and company procedures for optimal performance.
Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Machine Operator/Team Leader
Claey's Candy
South Bend, IN
01.2022 - 04.2024
Operated and maintained production machinery to ensure optimal functionality and product quality.
Monitored equipment performance, identifying issues and facilitating timely repairs.
Collaborated with team members to streamline workflows and enhance production efficiency.
Conducted regular quality control checks, ensuring compliance with safety and industry standards.
Upheld high-quality standards while meeting tight deadlines during periods of increased demand.