Jana Morales
Bedford
Summary
Detail-oriented technician specializing in patient care and safety compliance. Demonstrated ability to streamline operational workflows and enhance patient experiences through effective communication and collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technician Unit Secretary
IU Health Bedford Hospital
Bedford
01.2025 - Current
- Assisted in maintaining medical equipment for patient care and safety.
- Supported nursing staff by delivering supplies and equipment as needed.
- Prepared patient rooms for admissions and ensured cleanliness standards met.
- Participated in safety training programs to enhance workplace safety practices.
- Collaborated with team members to streamline operational workflows efficiently.
- Transferring Patients and Helping Physicians find inpatient beds
Medical Assistant
IU Health Bedford Hospital
Bedford
01.2024 - 04.2025
- Assisted physicians with patient examinations and medical procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate patient records in electronic health systems.
- Conducted routine laboratory tests and processed samples for analysis.
- Ensured compliance with safety protocols and infection control standards.
- Collaborated with healthcare team to optimize patient care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Supply Chain Specialist
IU Health Bedford Hospital
Bedford
09.2020 - 01.2024
- Managed inventory levels to ensure timely supply availability.
- Coordinated with vendors for procurement and delivery of materials.
- Collaborated with departments to streamline ordering procedures.
- Maintained accurate records of purchases, shipments, inventories, returns.
- Prepared purchase orders according to specifications provided by internal departments.
Lead Pharmacy Technician
Med-Shoppe
Bedford
09.2009 - 09.2020
- Managed medication inventory and coordinated restocking processes effectively.
- Assisted pharmacists in preparing prescriptions and verifying accuracy of orders.
- Trained and mentored junior technicians on pharmacy protocols and best practices.
- Maintained accurate patient records and processed insurance claims efficiently.
- Implemented workflow improvements to enhance team productivity and service quality.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Ordered supplies and restocked shelves when necessary.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
Education
Some College (No Degree) - Nursing
Ivy Tech State College
Bloomington, INSkills
- Medical equipment maintenance
- Patient care support
- Electronic health records
- Inventory management
- Vital signs monitoring
- Patient scheduling
- Customer service
- Collaborative teamwork
- Safe work practices
- Attention to detail
- Communication skills
- Time management
- Multitasking and organization
Certification
Medical Assistant
Timeline
Technician Unit Secretary
IU Health Bedford Hospital
01.2025 - Current
Medical Assistant
IU Health Bedford Hospital
01.2024 - 04.2025
Supply Chain Specialist
IU Health Bedford Hospital
09.2020 - 01.2024
Lead Pharmacy Technician
Med-Shoppe
09.2009 - 09.2020
Some College (No Degree) - Nursing
Ivy Tech State College