
Enthusiastic Services Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of KPIs and Project/Program management. Motivated to learn, grow and excel in Services industry.
Experienced & Certified Services personal with over 15+ years of experience in Support and Deployment Services. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while timely delivery of projects handled.
Customer de-escalation