Janam K Mehdi
Senior Manager
Trivandrum,Kerala
Summary
Self-motivated and success-driven professional with 11+ years of experience in the financial industry. Successfully managed operations and boosted customer satisfaction levels with focus on new business development. Seeking a challenging role to leverage my banking and managerial skills to deliver exceptional results for the team and company
Overview
12
12
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Senior Manager
Bank of India
Trivandrum
04.2012 - Current
- Successfully managed daily banking operations, maintaining regulatory compliance, ensuring customer satisfaction and high quality standard of service
- Managed lead generation and conversion for Retail Loans namely Housing, Vehicle and Mortgage loans.
- Processing of Retail loans in CAPS software and ensuring that turn around time is maintained.
- Accountable for appraising loan proposals by financial & non financial analysis of proposals.
- Provide personal financial counseling, assist with lending services and build relationships with existing customers which leads to high customer satisfaction and retention.
- To ensure Retail loans and CASA budgets are achieved.
- To acquire new customers and retention of existing CASA accounts.
- Retention of existing and acquisition of new Government Department Deposit accounts.
- Providing Digital Banking services for our customers
- Liaisoning with the Corporate, Institution and Government Departments for marketing and sale of liability and asset products
- To establish corporate tie-up with various real estate builders and car dealerships which lead to increase in housing loan and vehicle loan business.
- Collaborated with other departments to ensure smooth business processes and alignment on organization-wide goals.
- Actively participated in various marketing campaigns and events which lead to increase in brand recognition and customer acquisition.
Software Engineer
Accenture Services Pvt. Ltd
Bangalore
01.2007 - 07.2008
- Collaborated & communicated with the client team (at Netherlands) and the team (at Bangalore) for efficient management
- Actively provided post-implementation support to the client with regard to SAP BW 3.5
- Worked on front-end business warehouse component BEx Analyzer and Query Designer for reporting which consists of fetching, analyzing, filtering and executing the reports of client with necessary changes in the final report
- Monitoring & scheduling data loads on a daily basis
- Involved in monitoring of process chains to check if all data loads are scheduled & running up to date
Education
Post Graduate Diploma in Management - Marketing
Alliance Business School, Alliance University
Bangalore 01.2009 - 2011.01
B.Tech - Information Technology
Techno India, West Bengal University of Technology
Kolkata 05.2003 - 2006.04
Skills
Digital Banking
Certification
NISM Series V A - Mutual Fund Distributors Certification examination
Timeline
Indian Institute of Banking and Finance Certification in Anti Money Laundering and KYC
08-2023
Indian Institute of Banking and Finance Certification in Information Security
07-2023
Indian Institute of Banking and Finance Certification in Digital Banking
06-2023
NISM Series V A - Mutual Fund Distributors Certification examination
04-2023
Senior Manager
Bank of India
04.2012 - Current
Post Graduate Diploma in Management - Marketing
Alliance Business School, Alliance University
01.2009 - 2011.01
Software Engineer
Accenture Services Pvt. Ltd
01.2007 - 07.2008
B.Tech - Information Technology
Techno India, West Bengal University of Technology
05.2003 - 2006.04
Similar Profiles
Seethalakshmi ASeethalakshmi A
Assistant Credit Manager at BANK OF INDIAAssistant Credit Manager at BANK OF INDIA
SUPRIYA BHADURISUPRIYA BHADURI
Assistant Branch Manager at Bank Of IndiaAssistant Branch Manager at Bank Of India
Priyanka BardhanPriyanka Bardhan
Manager at Bank Of IndiaManager at Bank Of India
Neha KediaNeha Kedia
Officer Scale I at Bank of IndiaOfficer Scale I at Bank of India
ABHISHEK UTABHISHEK UT
SENIOR ASSOCIATE - INSURANCE OPERATIONS (SENIOR UNDERWRITING ASSISTANT) at ALLIANZ SERVICES PRIVATE LIMITEDSENIOR ASSOCIATE - INSURANCE OPERATIONS (SENIOR UNDERWRITING ASSISTANT) at ALLIANZ SERVICES PRIVATE LIMITED