Janani Prasad

· Managed end-to-end technical and soft skills training programs (virtual & classroom).

· Coordinated with vendors, evaluated trainers, and facilitated sessions.

· Administered LMS operations: content creation, learning paths, license allocation (Pluralsight, LinkedIn, Udemy), and offboarding.

· Delivered structured onboarding programs with full-cycle coordination and feedback analysis.

· Led training effectiveness and compliance reporting (quarterly & bi-weekly). Collaborated with global SMEs to align training content with standards (ITIL, PMP, ISO)

· Acted as primary liaison for vendor operations: scheduling, registration, feedback, and certification.

· Managed leadership development workshops and employee engagement initiatives.

· Executed internal training communications: agendas, reminders, and post-session materials.

• Training Delivery & Evaluation
• Coaching & Performance Support
• Instructional Design and Quality Assurance
• Calibration & Refresher Training
• Reporting & Analytics
• Training Impact Analysis
• TNA and Performance management

• SOP adherence and quality control
• Vendor performance analysis and KPI reporting
• Content review and brand monitoring
• Issue resolution and feedback loops
• Workflow documentation and updates

Experienced in enforcing YouTube’s Community Guidelines using CRT and VRT tools. Skilled in content review, daily reporting, root cause analysis, and client calibrations. Promoted from CL 12 to CL 11 for consistent performance and operational excellence.