Janani Ravi
Velankanni
Summary
Seeking an opportunity with an esteemed organization where I can utilize my skills and enhance my learning in the assigned field of work. Capable of quickly mastering new technologies and growing professionally based on the organization’s needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Project Support Assistant
Fujitsu Pvt Limited
Chennai
08.2024 - Current
- Managed end-to-end ServiceNow ticketing workflow, ensuring timely resolution and optimal IT service continuity.
- Configured network users on switches and load balancers to enhance operational efficiency and scalability.
- Administered LDAP user accounts, ensuring secure access through creation, updates, and deprovisioning processes.
- Deployed and managed bare metal servers, adjusting VM quotas per Japan client specifications in Azure and on-prem environments.
- Conducted resource management tasks aligned with client requests, including VM resource adjustments and physical server provisioning.
- Performed staging and user-access security audits to ensure compliance with organizational and regulatory policies.
- Delivered Linux-based service administration while supporting Azure technologies for high-availability infrastructure.
Technical Service Trainee
Fujitsu Pvt Limited
Chennai
08.2022 - 07.2024
- Executed creation, deletion, and resizing of storage volumes using TeraTerm, fulfilling client requests with 100% accuracy and reducing manual effort by 25%.
- Managed top-folder configurations via Jenkins builds for Japanese client environments, ensuring consistent deployment with zero configuration errors.
- Automated monthly storage utilization reporting, improving visibility for stakeholders and reducing reporting time by 40%.
- Developed and implemented standard operating procedures using Jenkins and Ansible, enhancing operational consistency and reducing troubleshooting time by 30%.
- Version-controlled automation scripts and SOPs using GitHub, ensuring secure collaboration and easy traceability during audits and team onboarding.
Education
Bachelor of Engineering (B.E.) - Electronics and Communication Engineering
K.Ramakrishna College of Technology
Trichy05-2021
Skills
- Linux fundamentals
- Azure cloud services
- DevOps
- Excel proficiency
Certification
- Microsoft Certified: Azure Fundamentals (AZ-900)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Azure Developer Associate(AZ-204)
- Japanese NAT Q5 completed(Beginner Level)
Strengths Interests
- Agile Methodology & Agile Leadership
- Communication with Japanese Clients
- Critical Thinking & Timely Problem Resolution
- Team Management & Mentorship
- Patience, Empathy & Conflict Mediation
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Japanese
Beginner (A1)
A1
Timeline
Project Support Assistant
Fujitsu Pvt Limited
08.2024 - Current
Technical Service Trainee
Fujitsu Pvt Limited
08.2022 - 07.2024
Bachelor of Engineering (B.E.) - Electronics and Communication Engineering
K.Ramakrishna College of Technology
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