JANANI V
CHENNAI
Summary
IT professional with three years of work experience in application and production support, specializing in issue resolution, monitoring, and process improvement. Skilled in stakeholder communication and delivering efficient solutions under pressure. Currently enhancing expertise in Data Science, Python, and Cloud to transition into advanced and competitive work roles. Recognized for continuous learning and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
COGNIZANT
CHENNAI
03.2022 - Current
- Assisted in troubleshooting and resolving system-related issues for end-users.
- Collaborated with cross-functional teams to develop system specifications and requirements.
- Conducted training sessions for team members on new software tools and systems.
- Engaged in continuous learning of emerging technologies relevant to systems engineering practices.
Education
Bachelor of Science - Communication And Computer Science
SRC SASTRA UNIVERSITY
KUMBAKONAM06-2021
Skills
- Cross-functional collaboration
- Continuous learning
- Effective communication
- Critical thinking
- Proficient in Micro Focus ALM
- Continuous improvement
- Troubleshooting and analysis
- ITIL framework
- IT service management
- SOP creation
Languages
Telugu
First Language
Tamil
Proficient (C2)
C2
English
Proficient (C2)
C2
Certification
- IBM Data Science Professional Certificate (currently pursuing)
- PL/SQL by example - beginner to advanced PL/SQL (Udemy)
- Executive briefing: Artificial Intelligence (AI) + ChatGPT (Udemy)
Affiliations
- Part of SWARAG, a music band, SRC SASTRA
Accomplishments
- Won awards in intercollege event VIT RIVIERA
Timeline
Senior Systems Engineer
COGNIZANT
03.2022 - Current
Bachelor of Science - Communication And Computer Science
SRC SASTRA UNIVERSITY