Summary
Overview
Work History
Education
Skills
Accomplishments
Tools Managed
Languages
Hobbies and Interests
Declaration
Languages
Timeline
Generic
Janani Shree Senthilkumar

Janani Shree Senthilkumar

Bengaluru

Summary

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Supervisor - HR Solutions

Koch Business Solutions India Pvt Ltd
Bengaluru
08.2022 - Current
  • Supervise day-to-day operational activities performed by the team and measure performance against defined KPIs.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Managing the talent acquisition and recruitment processes, including onboarding, creating learning and development initiatives, and onboarding.
  • Evaluate the efficiency of our current software, applicant tracking system, and learning management tools and propose upgrades or alternatives as needed.
  • Supervised daily operations to ensure efficient workflow and productivity.
  • Implemented process improvements to enhance operational efficiency and safety.
  • Coordinated team schedules to optimize resource allocation and coverage.
  • Trained new employees on company policies and operational procedures.
  • Conducted performance evaluations to provide feedback and identify training needs.
  • Managed inventory levels to ensure availability of necessary materials and supplies.
  • Facilitated communication between departments to streamline project execution.
  • Resolved employee conflicts by mediating discussions and promoting collaboration.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.

Team Leader - HR Operations

Alight | NGA HR
Kochi
11.2020 - 07.2022
  • Managing the day-to-day activities of the team.
  • Led team in delivering HR solutions for diverse client needs.
  • Facilitated regular meetings to discuss project status and address challenges.
  • Analyzed client feedback to refine service delivery and support strategies.
  • Developing and implementing a timeline to achieve targets as expected by the clients.
  • Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team.
  • Delegating tasks to team members. Creating a pleasant working environment that inspires the team.
  • Worked on Post-production issues and Year-End Activities.
  • Configured off-cycle Process Model for posting payroll results after reversals.
  • Responsible for all interfaces and enhancements related to SAP from PeopleSoft. Performing all the required testing for to go-live.
  • Configured wage types required for Year-end Adjustments and done Adjustments using IT0221 subtype YANA and YAWA.
  • Documented the adjustment process and transferred knowledge to the user to conduct adjustment through adjustment workbench.
  • Created new wage types, Tax Combo and assigned to taxability model for new created specification for Processing Class 71 to make FUTA calculation only.
  • Customized the Tax-locator Functionality.
  • Involved in Analysis, Testing and Application of Year-End HRSP's.
  • Configured of new Garnishment rule and creating a new Remittance rule for the Garnishments.
  • Garnishment Adjustment (0216) was used to refund, correct balance, and release garnishment.
  • Configured Wage types for clearing Claims.
  • Solved an issue regarding the calculation of wrong taxes because of the wrong tax type combination for the tax authority.
  • Coordinated with different (internal and external) teams for sending Tax data files for W2 processing.
  • Training and developing documents for the end users, so they can manage on their own in future.
  • Have managed more than four clients and have met the expected targets and have automated many processes to reduce the FTE which helps the clients to save more time and cost.
  • Have implemented PCC in processing payroll for more numbers of employees on one click and it also helps in identifying the errors with description and Perner ids at once.

Executive (Human Resources Operations)

IBS Software Solutions
Trivandrum
03.2020 - 11.2020
  • Handling USA, Canada, Singapore, Brazil, Australia, UK, UAE Payroll & Operations.
  • Developed strategic initiatives to optimize project management processes across departments.
  • Managed stakeholder communications to ensure alignment on project goals and timelines.
  • Oversaw the end-to-end responsibilities of the Corp taxation (1065 & 1120 C and S forms).
  • Managed the end-to-end employee and employer tax returns during the year end.
  • Managed the end-to-end responsibilities of the team.
  • Updating compensation details in ADP tool for payroll processing.
  • Responsible for managing & administration of the company Payroll shared services and ensuring compliance and accuracy in monthly Payroll activities.
  • Ensured timely and accurate delivery of payroll.
  • Overall responsibility for payroll processing and administration.
  • Manage certain time bound processes and ensure validation of data to be accurate and truthful. i.e., Investments declaration, Form 16s, Tax Returns.
  • Ensuring timelines are met for salary disbursement and statutory compliance.
  • Ensuring Employee Benefits including Employee reimbursements as per rules and regulations of income tax.
  • Responsible for MIS and Analytics regarding payroll and employee benefits with Standardization of reports for better decision making.
  • Verification & Reconciliation of monthly payroll.
  • Calculation and deposit of monthly liability of TDS on salaries.
  • Preparation & Submission of Quarterly and Annual TDS returns.
  • Responsible of publishing monthly Payroll Dashboard.
  • Ensure Monthly payroll provisions to Finance.

Senior HR coordinator (Human Resources Operations)

Cognizant Technology Solutions
04.2016 - 03.2020
  • Managing North America Payroll & Operations for 42000+ Cognizant Employees.
  • Responsible in overseeing the common mailbox queries related to Amex, W4, NA Payroll, NA Benefits, NA Finances, HRSS Talents system.
  • Managed the end-to-end responsibilities of the Corp taxation (1065 & 1120 C and S forms).
  • Managed the end-to-end employee W4, W2 and W2 and employer yearend tax filing and returns.
  • Managed the end-to-end responsibilities of the team.
  • Maintaining and working on tax balancing report, Transfer/New hires/rehires - Federal/State/ Local, multistate tax coding and calculations, other tax calculation and corrections/balances adjustments.
  • Coordinating with the Payroll Processing team in the day-to-day on cycle/off cycle payroll runs (Weekly / biweekly/ semi-monthly/ salaried).
  • Updating compensation details in HCM PeopleSoft 8.9 for payroll processing.
  • Identifying problem areas in the overall process and initiate continuous improvement activities.
  • Involved in preparation of revised HR process documents & process maps.
  • Ensure client's quality expectation to be met at any given point. Successfully managed the team at 99% quality.
  • Active participation in providing cross training of the other process to the team members.
  • Share the identified errors and quality percentage of the Salary & Taxation to the Finance leads.

Process Associate

Kgisl IT Solutions
Coimbatore
05.2015 - 03.2016
  • Handling troubleshooting calls to set up the products for the customers.
  • Managed the customer related queries regarding the products.
  • Managed the end-to-end responsibilities of the team and by giving Knowledge Transfer to the other team members to manage calls.
  • Had been honoured with client award for the exceptional work.
  • Managed daily operations and ensured compliance with company standards.
  • Coordinated process improvements to enhance workflow efficiency.
  • Analyzed system data to identify areas for operational enhancement.
  • Documented standard operating procedures for various operational tasks.
  • Participated in regular team meetings and provided input on ways to improve existing processes.

Education

B.SC - Computer Technology

Sri Krishna Arts and Science College
Coimbatore
06.2012 - 05.2015

Skills

  • HR solutions delivery
  • Payroll administration
  • Continuous improvement
  • Compliance management
  • Quality control
  • Operations management
  • Process improvement
  • Human resources management
  • Performance management
  • Project management

Accomplishments

  • Had been honoured with client award for the exceptional work.
  • Won Best Performer award for Q1 2017 and Q3 2019.
  • Got three times Monthly Award and tokens of appreciation from onsite.
  • Reduced 4 FTEs process to 1 FTE process through automation.
  • Automated Amex process for (US and Canada), saved 15 Lakhs/year for the company.

Tools Managed

  • Dayforce
  • SAP SuccessFactors
  • Cherwell
  • Dayforce
  • GreytHR
  • MyHR/GlobalHR/Avature
  • HrX Assist
  • ADP (Run Platform & Workforce Platform) & EV5
  • HCM PeopleSoft 9.1
  • BMC- Remedy Tool
  • Pro-conductor (Pro-C) Remedy Tool

Languages

  • Tamil
  • English
  • Malayalam

Hobbies and Interests

  • Reading books
  • Restoration videos
  • Music and gadgets

Declaration

I hereby declare that the information and facts stated above are true and correct to the best of my knowledge and belief.

Languages

English
Proficient
C2
Tamil
Proficient
C2
Malayalam
Proficient
C2

Timeline

Supervisor - HR Solutions

Koch Business Solutions India Pvt Ltd
08.2022 - Current

Team Leader - HR Operations

Alight | NGA HR
11.2020 - 07.2022

Executive (Human Resources Operations)

IBS Software Solutions
03.2020 - 11.2020

Senior HR coordinator (Human Resources Operations)

Cognizant Technology Solutions
04.2016 - 03.2020

Process Associate

Kgisl IT Solutions
05.2015 - 03.2016

B.SC - Computer Technology

Sri Krishna Arts and Science College
06.2012 - 05.2015

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Janani Shree Senthilkumar