Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

JANANISRI R

Chennai

Summary

Technical professional with a strong foundation in both financial services and customer centric support. Demonstrates excellent communication, problem-solving, and relationship-building skills. Adept at managing client needs, handling high-pressure situations, and ensuring service excellence across diverse operational areas

Overview

3
3
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Technical Advisor I

Concentrix Technologies
07.2024 - 02.2025

Handled calls and chats for customers, providing technical support, subscription assistance, and device troubleshooting. Ensured high customer satisfaction through clear communication, timely resolution, and professional service.

Personal Banker

YES BANK Pvt Ltd.
06.2023 - 03.2024

Delivered branch banking services and cross-sold financial products while managing teller operations. Handled customer accounts, cash transactions, and built client relationships with a focus on service excellence and compliance.

Graduate Trainee

COMBAT VEHICLE RESEARCH AND DEVELOPMENT
12.2021 - 12.2022
  • Participating in meetings, workshops, and team-building events.
  • Compiling reports and making presentations to other staff members.

Education

Master of Business Administration -

SRM Institute of Science and Technology
10.2021 - 11.2023

Bachelor of Engineering - undefined

RMD Engineering College
08.2015 - 05.2019

HSC (MATHS WITH Computer Science) -

Bhaktavatsalam Vidyasharam HR Sec School
06.2014 - 05.2015

SSLC (General) -

Bhaktavatsalam Vidyasharam CBSE School
06.2012 - 05.2013

Skills

    - Communication & Interpersonal Skills

    - MS Excel, MS Office

    - Oracle Flex cube Banking Software

    - Inbound & Outbound Customer Handling

    - Zendesk Tool

    - Customer relationship management

Skills

    - Communication & Interpersonal Skills

    - MS Excel, MS Office

    - Oracle Flex cube Banking Software

    - Inbound & Outbound Customer Handling

    - Zendesk Tool

    - Customer relationship management

Timeline

Technical Advisor I

Concentrix Technologies
07.2024 - 02.2025

Personal Banker

YES BANK Pvt Ltd.
06.2023 - 03.2024

Graduate Trainee

COMBAT VEHICLE RESEARCH AND DEVELOPMENT
12.2021 - 12.2022

Master of Business Administration -

SRM Institute of Science and Technology
10.2021 - 11.2023

Bachelor of Engineering - undefined

RMD Engineering College
08.2015 - 05.2019

HSC (MATHS WITH Computer Science) -

Bhaktavatsalam Vidyasharam HR Sec School
06.2014 - 05.2015

SSLC (General) -

Bhaktavatsalam Vidyasharam CBSE School
06.2012 - 05.2013
JANANISRI R