JANARDAN PRASAD
Operations Manager
Varanasi
Summary
Seasoned Operations Manager and talented leader over 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Operations Manager
KHEMCHAND GROUP
Varanasi
06.2022 - Current
- The Job Profile Includes:
- Communicating with External & Internal Stakeholders on behalf of Managing Director
- Taking Reports from Internal Team Leaders and sharing the same with Managing Director in concise manner
- Letter Drafting and forwarding to the Indian Railways,BLW,CLW,RDSO and others Organisations on behalf of Khemchand Group
- Liasioning and establishing the communication interface with the Government official across various Departments
- Coordinating with the Technical & Project Team for the smooth Operation of factories Daulat Ram Industries -Haridwar & Bhopal units.
- Involved in the set up of Website Development ,maintenance and roll out of the ERP system in the Factories and Organisation.
- Monitoring & Tracking the Activities of the PRO’s and taking the Reports from them on Daily basis
- Keeping the Track of the Tenders while participating in Bidding and the subsequent Purchase Order flow to the factories and dispatch in the prescribed time limit.
- Developed systems and procedures to improve operational quality and team efficiency.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Introduced new methods, practices, and systems to reduce turnaround time.
Operations Manager
UP National Manufacturer’s Limited
07.2017 - 12.2022
- Worked as in Capacity of Operations manager (Heading the Production-Operations) in the
- Factory in the Manufacturing Unit, category -“Designer Ceiling Fans”.
- Handling the Daily Operations in the Factory from Opening till Closing-working Hours
- Coordination in sync with the all the Cross Functional Departments, Purchase(Store),Machine Shop
- Assembly Line and Dispatches
- Maintaining & Scheduling the “ Order Flow” in line with the Productions for the smooth
- Functioning of AllDepartments
- Working cohesivelywith theManagementto meet theobjective across allthe Departments, Accounts
- Logistics,Procurement and others
- Dealing with the Channel Partners(across India) to meet the “ Demand & Supply” of Orders raised
- Looking after the ‘Export” ofour Ceiling Fans with the International Channel Partners and Buyers to ship the Materials per the defined guidelines (Compliance of Documents)
- Looking after the Promotions-Marketing related Activities like Social & Print Media (Magazines)to boost the
- Business
- Execution of Promotion led Activities like conducting Webinars ,participation in Exhibitions and visiting the Esteemed Clients(Architects, Interior Designers, Hoteliers etc) to promote the “Brand-Windmill”
- Involved in the Recruitment of Skilled Labours & workers in the Factory to improve the Productivity andEfficiency
- Conducting the Fair Appraisal & increment Process once in a year.
- Scheduling the Training & Development needs of the workers to spruce up the Productivity.
- Establishing the Customer Relations ensuring the After Sales Services ,post purchase of the Product to strengthen the Brand and Product Development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Sales Manager
EicherPolaris Private Limited
05.2015 - 06.2017
- Looking After the Sales & Service for the Brand MULTIX in Varanasi(Uttar Pradesh)
- Improve the Brand Position in the Varanasi and nearby Area through various Activities
- Penetrating the Product through various Activities including Field Activations
- Coordinating with the Financiers,Govt Banks&Private as well to penetrate our Product, particularly,rural reach
- Coordinating with the Central Marketing Team for Local Launch of New Product in sync with the
- Driving the various Promotional Activities to spread awareness & strengthening the Brand
- Showroom manpower training & Development including Fair Appraisal Review & mentoring them
- Coordination with the Plant Team (Production & Engineering) for the Procurement of Vehicle,spare parts &Accessories
- Taking care of After Sales Services as per the Customer need
- All operations of store(showroom)monitoring and ensuring the adherence of laid processes(SOP compliance).
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Store Manager
Vishal Mega Mart, JV betweenTPG Group & Airplaza Retail Holding Ltd
06.2014 - 05.2015
- Apparels, FMCGBusiness)…Varanasi
- The Brief Job Profile included:
- Revenue Generation
- Store Operations
- People/Team Management
- Space Management(SIS)
- Customer Service
- Inventory Management
- Visual Merchandising
- Competition Mapping
- Shrinkage & Pilferage Control
Assitant Manager (Store Operations)
Future Group
New Delhi
12.2012 - 06.2014
- Designation—Assistant Store Manager(FMCG Business -Retail Store Operations).
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled costs to keep business operating within budget and increase profits.
Assistant Manager (Store Operations)
Bharti Retail Pvt Ltd
New Delhi
05.2012 - 11.2012
Sr. Executive—Retail(Zonal Franchisee Manager)
UNINOR
Kanpur
11.2009 - 08.2011
- The Job Profile included :
- To lead and motivate team to maximise sales and to deliver excellent customer service
- To manage the store operation to ensure that all store targets are achieved, whilst adhering to Uninor policies and procedures
- Headed the Channel Management i.e.Franchisee (FOFO’s) Stores(4) in the Kanpur( &Jhansi) Allahabad zone & one
- Company Store(COCO) in Kanpur, East UP Circle
- Handling Channel Partners and monitoring the Sales trends
- Business Drive & Execution of operational Excellence
- Footfall generation & developing the Brand Perception
- Promotional Strategies Execution with the Marketing Team
- Loyalty Programs, Special Offers, Customer Service
- Special tie-ups, joint promotions and Service levels
- Stock Management
- Manpower Management..Handling the Team of 12 Associates
- Adherence of the Company’s laid Policies & Procedures.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Streamlined operations to maximize business efficiency and profits.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Identified opportunities to improve business process flows and productivity.
- Established performance goals for department and provided methods for reaching milestones.
- Clarified roles, responsibilities and expectations of staff.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
Senior Executive Operations
Future Group
New Delhi
07.2006 - 11.2009
- Exp-3 Yrs 4 Months)—Big Bazaar
- Worked with the Pantaloon retail India(Future Group)as Senior Executive Operations in the FMCG Retail as a member of Food Bazaar.
- Joined the company as a Management Trainee and for the first six months was given cross functional exposure in the field of store operations of Food Bazaar,warehousing,marketing,purchase and commercial
- Being part of the store set up team for Food-bazaar Allahabad.
- Operations in the Food BazaarLudhiana handled the Fruit and
- Vegetables FMCG Foods, FMCG Non-Foods, Staples departments in the retail space of 10,000 Sq.Ft.
- The Job Profile included: Topline and bottomline achievement
- Manpower management and leading people Inventory planning and purchase handling Responsible for Operation processes and audit
- Space planning and merchandise display Planning and executing schemes, events and promotions to boost up sales Compliance &adherence of Standard Operating Procedures laid by the Organisation.
Education
MBA - Marketing & Human Resources
IIMT Management College
Meerut 07.2004 - 06.2006
Bachelor of Science - Chemistry (Hons.)
Banaras Hindu University, Varanasi
Varanasi 07.2000 - 08.2003
Diploma in Information Technology - Information Technology
NIIT Varanasi
Varanasi 08.2003 - 08.2004
10+2 - Science Education
Central Hindu School
Varanasi 04.1999 - 03.2000
Skills
Operations management
Distribution center management
Business planning
Budgeting
Procurement and sales
Cross-functional communications
Business administration
Superb time management skills
P&L Management
Sales background
Staff Management
Performance Evaluations
Vendor sourcing
Employee relations and conflict resolution
Complex problems analysis
Additional Information
- MaritalStatus : , Married Permanent Address : B-22/270-K,Khojwan,Varanasi(U.P) 221010
Timeline
Operations Manager
KHEMCHAND GROUP
06.2022 - Current
Operations Manager
UP National Manufacturer’s Limited
07.2017 - 12.2022
Sales Manager
EicherPolaris Private Limited
05.2015 - 06.2017
Store Manager
Vishal Mega Mart, JV betweenTPG Group & Airplaza Retail Holding Ltd
06.2014 - 05.2015
Assitant Manager (Store Operations)
Future Group
12.2012 - 06.2014
Assistant Manager (Store Operations)
Bharti Retail Pvt Ltd
05.2012 - 11.2012
Sr. Executive—Retail(Zonal Franchisee Manager)
UNINOR
11.2009 - 08.2011
Senior Executive Operations
Future Group
07.2006 - 11.2009
MBA - Marketing & Human Resources
IIMT Management College
07.2004 - 06.2006
Diploma in Information Technology - Information Technology
NIIT Varanasi
08.2003 - 08.2004
Bachelor of Science - Chemistry (Hons.)
Banaras Hindu University, Varanasi
07.2000 - 08.2003
10+2 - Science Education
Central Hindu School
04.1999 - 03.2000