JANARDHAN BANDLAPALLE

• Worked as a Financial Analyst & Tester for MS Dynamics Finance & Operation Module.

• Configuration of D365 Financials – General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management and Fixed Assets.

• Imported Master Data like Chart of accounts, Customers, Vendors, Fixed Assets, and Items with the default dimensions. Imported Trial Balance, Opening Balances of customers, Vendors, Fixed Asset, Banks, budgets into D365 through Data Migration Framework tool.

• Supporting end user queries on– General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management and Fixed Assets in D365

• Incident allocation on priority/ shift basis to the team members.

• Coordinating with Technical team for Customization of forms and Reports

• Configuring Account structure, Customer, Vendor, Terms of payments, methods of payments, Bank Setups, creation of checks, Posting Profiles, Customer Groups, Item groups, Vendor Groups, Financial Statements etc.

• Writing Requirements documents, Functional Design documents, Change Requests, Training manuals, and Test scripts.

• Testing the system as per FRD, Involved in UAT Testing Phase User training

• Master Data Management through data import expTort framework (DIEF) and excel add-ins.

• Perform RCA of recurring issues and preparing the Knowledge documents (KeDB).

• Preparing test cases for the functional documents.

• Executing the test cases and sharing the test results with the clients

• Involved in execution of Test Cases and preparation of Consolidated Test Execution

• Attending daily/weekly/Monthly Meetings to discuss support issues,resolutions and reporting

• Executing the test cases and sharing the test results with the clients

• Working on manual testing/Execution.

• Creating work items in ADO basis on requirements.

• Ensure that all requirements must be update in ADO.

• Having basic knowledge on Budgeting, Procurement, Inventory Management, and Project Accounting

• Implementation of Dynamics 365 Finance modules in full-cycle projects

• Attended the requirement gathering and solution playback sessions, analysed Fit-Gap.

• Good knowledge in excel for preparing reconciliations, analysing huge data with Lookups and Pivot tables which are quite useful while master data cleansing.

• Requirement gathering, requirement mapping and analysing gaps.

• Documentation – Minutes of Meeting, Functional Requirement Document and Functional Design Document

Processed high-volume customer payments using checks, ACH, wire transfers, and credit cards to ensure efficient transaction handling.

Reconciled daily cash receipts with bank statements to ensure accuracy and integrity of financial records.

Managed cash logs to ensure accuracy and prompt resolution of discrepancies.

Facilitated training for new hires on cash application processes, emphasising reporting and compliance requirements.

Executed quality checks and ensured adherence to internal controls.

Compiled weekly and monthly performance reports and scorecards to enhance operational efficiency.

Executed payment reversals, ensuring accuracy and compliance with financial protocols.

• Worked as a Quoting & Configuration Specialist for EMC core products including VMAX, VNX, DPS, Data Domain, Avamar, NetWorker, Isilon, Unity, and related software, as well as Brocade & Cisco switches.
• Validated customer Purchase Orders (POs) and Quotes for Dell / Dell EMC direct customers and submitted orders to GRO (Global Revenue Operations) for processing.
• Coordinated with Sales teams to resolve PO–Quote mismatches related to pricing, PO numbers, reference quotes, payment terms, billing, shipping, and installation addresses.
• Ensured on-time delivery of orders while consistently meeting SLA and business deadlines.
• Supported MDC (Modern Data Center) deals by creating opportunities and assisting in quote creation in collaboration with the PSS team.
• Provided Sales support during Pre-Booking activities, including customer number creation, quote creation, GOAL/GOAL Lite issue resolution, UCID linking, tax removal, QAR requests, credit limit increases, payment term changes, MABD updates, shipping instructions, selling entity changes, and SKU-level pricing requests.
• Supported Order Processing activities such as Channel Orders, Direct Orders, TLA, T-Credits, order exceptions, approvals, FSR requests, zero-dollar concessions, evaluations, loaners, swaps, DFS orders, and Try-It / Try-It Purchase transactions.
• Performed queue management, efficiently assigning cases to team members while ensuring SLA adherence and providing guidance for issue resolution.
• Prepared and shared weekly performance and incident reports, including survey results and productivity metrics.
• Created and maintained Knowledge Base articles, SOPs, and process documentation, uploaded to SSC intake portals.
• Supported MCO (Maintenance Contract Operations) by scrubbing and quoting EMC hardware and software contracts for renewals.

Supported comprehensive cash application activities including lockbox, ACH, wire, and credit card payments.

Assisted in reconciling daily bank statements while ensuring high accuracy within SLA.

Allocated customer payments in SAP AR to maintain precise financial records.

Managed adjustments such as write-offs, discounts, short payments, and debit memos with care and responsibility.

Helped facilitate month-end close activities and ensured accuracy in GL reconciliation.

Coordinated with collections and internal teams to resolve payment discrepancies.

Aided in preparing comprehensive audit documentation for both internal and external audits.

Conducted payment research and provided resolutions for team members.