Janarthanan Anthony
Chengalpattu
Summary
Results-driven Team Supervisor known for exceptional productivity and efficiency in task completion. Possess specialized skills in team leadership, conflict resolution, and performance management. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and team cohesion.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Team Supervisor
Lycatel business outsourcing pvt ltd
Chennai
2014.05 - Current
- I started in Lycatel as an Data analyst from May2014 ,handling Prepaid Customer Document
validations from EU country's, and i Blocking verification faller cases. - i get promoting Team Supervisor on Aug 2021.
- Organized daily work schedules and delegated tasks to ensure timely completion of projects.
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Created reports detailing the progress of each project and shared them with upper management.
- Communicated effectively with other departments to ensure that all projects are completed on time.
- Evaluated individual team member's performance and provided constructive criticism when necessary.
- Monitored team members' progress, provided feedback and guidance as needed.
- Maintained an organized filing system for all documents related to team activities.
Activation Officer
Aircel
Chennai
2013.02 - 2014.04
- handling Postpaid and Dongle activations, Prepaid to Postpaid migrations, Document
validations, CAF login and rejections.
I am handling the Orapakkam HUB(South Zone-2) for more than five months
and dealing with Login Vs Activations.
Skills
- Innovation management
- Staff Training
- Performance Improvement
- Effective Leadership
- Report Preparation
- Assignment Delegation
- Work Planning
- Shift Scheduling
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Education
High School Diploma -
St.Columba’s Higher Secondary School,
Chengalpattu 03.2010 - 04.2012
Timeline
Team Supervisor
Lycatel business outsourcing pvt ltd
2014.05 - Current
Activation Officer
Aircel
2013.02 - 2014.04
High School Diploma -
St.Columba’s Higher Secondary School,
03.2010 - 04.2012
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