Jancey Jennifer
Bengaluru
Summary
To succeed in an environment of growth and excellence and earn a job, which provides me job satisfaction and self- development by learning new things and help me in achieving personal as well as organization goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Growth Manager- Restuarant Relationship
Swiggy
Bangalore
05.2024 - Current
- Managing a high-value restaurant portfolio worth ₹2 Crores across various cuisine categories.
- Strategizing business growth for restaurant partners through market-specific initiatives and campaigns.
- Actively sourcing and onboarding restaurants from local gems to 5-star hotels onto the Swiggy platform.
- Driving KPIs such as order volume, GMV, and partner retention using data-backed strategies.
- Collaborating cross-functionally with marketing, operations, and support teams to enhance partner experience.
- Leading the implementation of in-app campaigns and ad strategies to boost partner visibility and conversion.
Business Growth Manager- Key Accounts
Franchise Cart
New Delhi
04.2023 - 02.2024
- Spearheaded brand onboarding for franchising while fostering relationships with key stakeholders.
- Developed targeted marketing campaigns to attract potential franchisees.
- Managed team operations to ensure efficient completion of daily tasks while providing coaching for development.
- Delivered strategic recommendations and insights on growth opportunities to new brands and businesses.
- Oversaw key account management for exclusive onboarded franchises.
Business Development Manager
Frankart Global
New Delhi
04.2021 - 01.2023
- Executed brand onboarding initiatives to enhance market presence.
- Engaged regularly with stakeholders and potential clients to build strong relationships.
- Trained sales team associates in effective sales techniques and procedures, improving performance.
- Negotiated contracts with key stakeholders to secure favorable terms and conditions.
Technical Support Associate and Process Trainer
IBM
New Delhi
06.2019 - 03.2021
- Led team in training initiatives, enhancing skills and performance.
- Engaged with B2B clients to deliver tailored IT solutions.
- Diagnosed problems using troubleshooting tools and remote access software.
- Documented customer interactions in ticketing system for future reference.
Education
PGDM - Marketing Management
India
India09.2022
B.A (PROG) - Economics –Entrepreneurship
India
India07.2019
Skills
- Marketing expertise
- Problem solving techniques
- Client relationship management
- Account management
- Problem solving
- Marketing expertise
- Problem solving techniques
- Client relationship management
- Account management
- Problem solving
Certification
- - Campus Ambassador – Procter & Gamble (P&G) Pantene and Whisper (Jan 2018- May 2018) ( Received LOR )
- - Campus Influencer– LOCO Influencer Marketing Campaign for PocketAces Pvt.Ltd. ( Received LOR )
- - Science Promoter/Instructor– Science Utsav (Received LOR )
- - Social Media Intern – MICA Impetus
Languages
English: Full Professional Proficiency, Hindi: Full Professional Proficiency, Telugu: Limited Working Proficiency
Timeline
Growth Manager- Restuarant Relationship
Swiggy
05.2024 - Current
Business Growth Manager- Key Accounts
Franchise Cart
04.2023 - 02.2024
Business Development Manager
Frankart Global
04.2021 - 01.2023
Technical Support Associate and Process Trainer
IBM
06.2019 - 03.2021
PGDM - Marketing Management
India
B.A (PROG) - Economics –Entrepreneurship
India
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