Jane Jacob

• Third Party Risk Management -
• Assist the client , with a smooth Vendor Onboarding process based on Risk Assessment process.
• Configuration of the Risk Management solution on RSAM
• Implementing end to end process for TPRM .
• Facilitated meetings with stakeholders to discuss project progress and objectives.
• Policies Management -
• As Implementation Specialist Initiate kick off with the clients on the Product.
• Provide consultation in terms of managing the Client Organizational Policies Effectively, through the designated Policy Management Process .
• Provide Guidance on building up the configurations in the system in alignment to the clients requirements.
• Provide training sessions for clients on how to leverage the Product for their solution.
• ESG-Environmental, Social and Governance-
• Advise clients on best practices related to their industry sector.
• Provide Guidance on building up the configurations in the system in alignment to the clients requirements.
• Provide consultation to the clients in terms of calculating their Scope1,2,3 emissions
• Provide training sessions to the clients on how to leverage the Product for their solution.
• Monitored performance metrics to ensure successful completion of projects within budget constraints.
• Draft reports, presentations, and other materials for senior management review.
• Facilitate meetings with stakeholders to discuss project progress and objectives.
• Due Diligence Managed Services -
• Conducted Research utilizing diverse online open sources( proprietary databases,subscription sources, search tools) to support steele investigative and intelligent cases .

Network Design Project

• Worked on promotion of assets in various technologies to ensured that customer receives high‐speed internet by either feeding the location by same technology or upgrading to other technology based on scenarios.
• Ensured Trained new recruits in FTTx technology.
• Worked as Point of contact from offshore on queries and defect fixing activities.

Testing Project

• Created test scripts followed by test execution, for Customer related details and validated the same in SAP.
• Queried the related customer details in SQL.

Service Management Project

•Managing service level agreements with customer and external service provider.

• Developed, analyzed, managed, and published CPS/KPIs/Metrics‐Effectiveness measurement of "inscope" ITSM processes.

• Delivered Solid support to team, senior leadership & customers for overall delivery.