Janet E. Cole
United States Postal Service (USPS)
Gary
22
years of professional experience
Operations professional with 18+ years of experience in logistics, retail leadership, inventory management, and customer service. Proven success leading teams, improving operational efficiency, managing inventory accuracy, and delivering exceptional customer service in fast-paced environments. Known for reliability, leadership, attention to detail, and adapting quickly to new challenges.
Work History
Mail Carrier
8 Years 4 Months- Deliver mail and packages accurately and efficiently on assigned routes.
- Managed daily delivery schedules, ensuring high accuracy and productivity on all routes.
- Manage daily delivery schedules while maintaining high accuracy and productivity.
- Ensured timely completion of routes under varying weather and operational conditions, prioritizing customer satisfaction.
- Maintained accountability for mail security and proper handling procedures, safeguarding customer trust.
Pricing and Inventory Team Leader
1 Year 8 Months- Led team to ensure pricing accuracy and efficient product flow.
- Coordinated timely inventory preparation and pricing updates.
- Contributed to achieving department goals in sales, shrink, margin, and labor planning.
Electronics Team Leader
1 Year 10 Months- Supervised and trained team members to enhance electronics department operations.
- Monitored department sales performance to identify trends and reduce shrink.
- Provided strong customer service and effectively resolved customer concerns.
Grocery Pricing Coordinator
1 Year 2 Months- Managed weekly and daily promotional signage and price accuracy.
- Updated shelf tags to reflect accurate product pricing, ensuring compliance with pricing strategies.
- Coordinated weekly and daily promotional signage to maintain price accuracy and enhance customer visibility.
- Utilized store computer systems effectively to support daily operations.
Unit Pricing Lead (UPM)
2 Years 3 Months- Led store pricing initiatives and ensured pricing compliance.
- Analyzed sales records and consumer purchasing trends to inform pricing strategies.
- Monitored sales records and consumer purchasing trends.
- Coordinated merchandise receipt flow to ensure timely availability for pricing adjustments.
Department Manager (HBC)
2 Years 5 Months- Managed department inventory levels and streamlined stock ordering process.
- Assigned tasks and projects to employees to uphold store standards and enhance team accountability.
- Assigned tasks and projects to employees to maintain store standards.
- Delivered customer support and product information to improve customer satisfaction.
Cashier
4 Years 2 Months- Facilitated customer transactions during purchases and checkout.
- Arranged merchandise displays to enhance product visibility and customer experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted customers with product inquiries and provided exceptional service.
Education
High School Diploma - Travel and Tourism
Skills
Customer Service
Operations & Inventory Management
Route Management
Inventory Accuracy
Retail Operations
Team Leadership
Time Management
Organization
Problem Solving
Record management
Package Handling
Communication
Timeline
Mail Carrier
United States Postal Service (USPS)
03.2018 - CurrentRead More
Pricing and Inventory Team Leader
Meijer
07.2016 - 03.2018Read More
Electronics Team Leader
Meijer
09.2014 - 07.2016Read More
Grocery Pricing Coordinator
Meijer
07.2013 - 09.2014Read More
Unit Pricing Lead (UPM)
Kmart
03.2011 - 06.2013Read More
Department Manager (HBC)
Kmart
10.2008 - 03.2011Read More
Cashier
Kmart
08.2004 - 10.2008Read More
James H. Bowen High School
High School Diploma from Travel and Tourism
Read More