Jangala
Inside Sales - Lead Digital Solution
Hyderabad
Summary
- Driven Inside Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, lead generation, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to drive growth.
- Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Carbynetech India Private Limited
Hyderabad
08.2022 - Current
- Proactively identify and qualify leads through various channels, including cold calling, email campaigns, and social media outreach.
- Conducted a thorough needs analysis to understand prospects' requirements and customize solutions to meet their specific needs.
- Fostered long-lasting connections with clients.
- Utilize CRM software to track sales activities, monitor progress, and forecast future sales trends.
- Consistently meet and exceed monthly and quarterly sales targets.
Lead Generation Executive
Resolute b2b
Hyderabad
01.2022 - 08.2022
- Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.
Quality Analyst
Q Conneqt
Hyderabad
01.2021 - 10.2021
- Used to audit the calls and give feedback to the customer executive.
- Use the writing to create content that should be pitched on calls and attract customers.
- Provided thorough documentation on all quality control activities and results.
- Analyzed customer complaints regarding product issues and provided solutions as needed.
- Collaborated with cross-functional teams to develop and implement process improvements.
Customer Care Executive
Q Conneqt
Hyderabad
12.2019 - 12.2020
- Managed inbound and outbound customer service calls, ensuring high-quality support.
- Addressed customer questions and concerns regarding products and services.
- Processed customer orders, forms, applications, and requests efficiently.
- Maintained high satisfaction score by consistently resolving first-call issues.
Education
Bachelor of Computing - Computer And Information Systems
New Noble Degree College
Hyderabad06-2021
Skills
- Zoho CRM
- Cold calling expertise
- Sales pipeline management
- Product knowledge
- Sales presentations
- B2B sales
- Customer relationship building
- Sales closing
- Opportunity identification
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Certification
- Splunk certified sales representative 1 & 2.
- Fundamentals of digital marketing.
- Cold calling certificate
Technology
- IoT, Power Bi, SAP Consultation
Timeline
Inside Sales Representative
Carbynetech India Private Limited
08.2022 - Current
Lead Generation Executive
Resolute b2b
01.2022 - 08.2022
Quality Analyst
Q Conneqt
01.2021 - 10.2021
Customer Care Executive
Q Conneqt
12.2019 - 12.2020
Bachelor of Computing - Computer And Information Systems
New Noble Degree College
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