JANGI GARIB NAWAZ
GUNTAKAL
Summary
To be associated with an organization that gives me scope to update my knowledge and skills in accordance with the latest trends in IT industry and be a part of a team that dynamically works towards growth of organization Configuring administering domain users and groups (password settings, account restrictions, profile settings).
Overview
9
9
years of professional experience
Work History
Desktop Administrator
Nityo Infotech Services Pvt. Ltd
Hyderabad
03.2024 - Current
- Installed, configured, and maintained desktop hardware and software for end-users.
- Set up user accounts, profiles, and passwords in accordance with company policies.
- Coordinated with vendors regarding service contracts or warranties for purchased equipment.
- Provided technical support to users with computer problems or inquiries.
- Collaborated with other departments such as IT Security or Network Administration teams when needed.
- Performed regular maintenance tasks including patch management, virus scans, disk cleanups.
- Ensured proper backup of critical data in accordance with corporate guidelines.
- Evaluated existing systems and identified solutions to improve efficiency and reliability.
- Performed daily backups of data stored in SharePoint online sites.
- Created mailbox policies and assigned appropriate permissions to users.
- Optimized server performance by performing regular maintenance activities.
- Configured, tested, and maintained Office 365 environment for end users.
- Monitored Exchange Online mailboxes for system performance and user experience.
- Collaborated with other IT teams on projects involving integration between existing systems and Office 365 solutions.
- Conducted research on best practices for administering an enterprise-wide deployment of Office 365.
- Ensured compliance with company policies regarding security access controls for Office 365 applications.
- Deployed new Office 365 features and services to improve productivity.
- Troubleshot any issues encountered when deploying or managing components within the office365 ecosystem.
- Identified areas where improvements could be made in terms of system administration processes related to Office365 deployments.
- Provided training sessions for staff members on how to use the different features of Office 365.
- Implemented software updates, patches, hotfixes, and service packs on Office 365 systems.
- Developed scripts to automate administrative tasks in Office 365.
- Maintained up-to-date knowledge of the latest versions of Office 365 products and services.
- Assisted with the migration of email from legacy systems into Office 365 environment.
- Resolved complex technical problems related to Office 365 applications.
- Generated detailed reports outlining usage statistics and system performance metrics related to the use of Office365 applications.
- Increased system security and performance with proactive changes.
- Integrated external data sources into the SharePoint platform via web services or other methods.
- Provided technical support to end users on various aspects of using SharePoint sites and services.
- Implemented security policies related to user access rights within the SharePoint environment.
- Assisted with the development of training materials for end users on how to use SharePoint effectively.
- Troubleshot issues related to application errors or unexpected behavior in the SharePoint environment.
System Administrator
fidelis Group Pvt Ltd
Hyderabad
01.2023 - 10.2023
- Monitored system performance to ensure optimal operations and identified potential issues.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Performed regular backups of critical data and documents.
System Administrator
Precision Informatics (m) Private Limited
02.2022 - 10.2022
- Monitored system performance to ensure optimal operations and identified potential issues.
- Analyzed system logs to identify suspicious activities or anomalies.
- Created user accounts and managed access rights for users.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Collaborated with other teams to develop solutions for various projects.
- Performed regular backups of critical data and documents.
- Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
- Planned, tested and supported high-availability infrastructures.
- Increased system security and performance with proactive changes.
System Administrator
Alfa Data Pvt Ltd
01.2019 - 01.2022
- Monitored system performance to ensure optimal operations and identified potential issues.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
- Developed and maintained comprehensive documentation for system configurations and procedures.
- Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
- Automated routine administrative tasks using scripting languages like PowerShell and Bash, increasing operational efficiency.
- Participated in the planning and execution of IT infrastructure projects, meeting deadlines and budget requirements.
- Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
System Administrator
Creative info-link Pvt Ltd
08.2017 - 08.2019
- Monitored system performance to ensure optimal operations and identified potential issues.
- Created user accounts and managed access rights for users.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Collaborated with other teams to develop solutions for various projects.
- Installed, tested and evaluated new systems, applications and patches.
- Conducted research on emerging technologies in order to identify opportunities for improvement.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Configured and maintained system hardware, software and network components.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Resolved complex technical problems within established service level agreements.
- Troubleshot application errors and provided technical support to end-users.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
- Developed and maintained comprehensive documentation for system configurations and procedures.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
- Facilitated the migration of servers and applications to cloud platforms, improving scalability and cost-effectiveness.
- Installed security software to protect networks.
System Administrator
IT Cons-e Solutions Pvt
04.2016 - 06.2017
- Managing data base of server & creating new users accounts.
- Managing user accounts and giving share & security level permissions.
- Responsible to install, set up, maintain network and also configure the peripherals, cabling and Equipment's accordingly as per the requirement.
- Mobile Device Management application support.
- User Authentication support for DR Reedy functionality support for the end users.
- Establishing network specifications by conferring with users.
- Onsite analysis, diagnosis and resolution of network functionality issues for end users.
- Troubleshooting and maintenance system hardware and software.
- Offsite support to the clients by working 24x7 environments.
- Resolving open tickets by using HPSM ticketing tool.
- Role included interacting with IT personal about Software & Network issues.
- Installing various applications and programs for end users.
- Ability to handle computer hardware and software.
- Responsible for maintaining & troubleshooting network printers.
- Responsible for sharing the network printers.
- Responsible for creating new Microsoft outlook accounts for new users.
- Monitoring complete network & providing network statistics.
- Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies.
Education
BSC - IT
Dr Ambedkar institute of technology
01.2011
Intermediate -
Karnataka board of higher secondary education
01.2008
S.S.C -
SJB high school Guntakal
01.2006
Skills
- Desktop support
- Office 365 administration
- User account management
- System maintenance
- Technical troubleshooting
- Data backup
- Network configuration
- SharePoint administration
- Patch management
- Vendor coordination
- Security compliance
- Problem solving
- Collaboration skills
- Active Directory management
- Hardware installation
- Remote desktop support
- Disaster recovery planning
- Help desk support
- Advanced troubleshooting
- Group policy administration
- Incident management
- Asset management
- Application support
- System security
- Server administration
- Operating system expertise
- Software deployment
- Backup and recovery
- Applications
- End user support
- Software installations
- System administration
- Virus and malware removal
- Help desk experience
- Network connectivity
- Troubleshooting skills
- Software installation
- Service troubleshooting
- Remote assistance
- Hardware installations
- Software upgrades
- Data backup management
- Performance management
- Infrastructure planning
- Patch enforcement
- Desktops expertise
- Printer configuration
- Hardware diagnostics
- Operating systems
- Networking experience
Cloud Responsibilities
- Design, develop, and deploy modular cloud-based systems
- Develop and maintain cloud solutions in accordance with best practices
- Ensure efficient functioning of data storage and process functions in accordance with company security policies
Mobile Numbers
- +91-9676642306
- 6302160339
Personal Information
- Date of Birth: 06/23/89
- Nationality: Indian
- Marital Status: single
- Religion: Muslim
Languages
- English
- Hindi
- Telugu
Disclaimer
I declare that the information furnished above is true to the best of my knowledge.
Responsibilities Handled
- Application support & System Administrator
- Managing database of server & creating new user accounts
- Managing user accounts and giving share & security level permissions
- Responsible to install, set up, maintain network and also configure the peripherals, cabling and Equipment's accordingly as per the requirement
- Mobile Device Management application support
- User Authentication support for DR Reedy functionality support for the end users
- Establishing network specifications by conferring with users
- Onsite analysis, diagnosis and resolution of network functionality issues for end users
- Troubleshooting and maintenance system hardware and software
- Offsite support to the clients by working 24x7 environments
- Resolving open tickets by using HPSM ticketing tool
- Role included interacting with IT personal about Software & Network issues
- Installing various applications and programs for end users
- Ability to handle computer hardware and software
- Responsible for maintaining & troubleshooting network printers
- Responsible for sharing the network printers
- Responsible for creating new Microsoft outlook accounts for new users
- Monitoring complete network & providing network statistics
- Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies
Skills
Installation of Windows Operating Server 2008(Version R1&R2), Installation of Domain Controller (DC), ADC, CDC & RODC, Installation of Active Directory Services such as DNS, DHCP, Networking, LAN & WAN trouble shooting, Designing IP addressing scheme using subnets, Routing (Static Routing & Dynamic Routing using Protocols RIP1, RIP2, EIGRP, and OSPF)
Languages
English, Hindi, Telugu
First Language
Kannada
Beginner
A1
Timeline
Desktop Administrator
Nityo Infotech Services Pvt. Ltd
03.2024 - Current
System Administrator
fidelis Group Pvt Ltd
01.2023 - 10.2023
System Administrator
Precision Informatics (m) Private Limited
02.2022 - 10.2022
System Administrator
Alfa Data Pvt Ltd
01.2019 - 01.2022
System Administrator
Creative info-link Pvt Ltd
08.2017 - 08.2019
System Administrator
IT Cons-e Solutions Pvt
04.2016 - 06.2017
BSC - IT
Dr Ambedkar institute of technology
Intermediate -
Karnataka board of higher secondary education
S.S.C -
SJB high school Guntakal
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