Janhavi Bhoir

• Led on- and off-site customer support teams across multiple time zones.
• Supported sales team members to drive growth and development.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

• Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
• Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
• Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.

• Led on- and off-site customer support teams across multiple time zones.
• Supported sales team members to drive growth and development.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Sales Executive | Travel Industry

As a Sales Executive in the travel industry, I was responsible for generating leads, building relationships with clients, and offering personalized travel solutions. I consistently exceeded sales targets by identifying customer needs and providing tailored vacation packages. My role involved liaising with suppliers, negotiating contracts, and ensuring a smooth booking process for clients, fostering customer satisfaction and long-term loyalty.

Volunteer Work

In addition to my professional experience, I have volunteered my time and skills to Book a tour . During this time, I contributed volunteering at camp sites, collaborating with diverse teams to make a positive impact. This experience helped me develop valuable communication and leadership skills while giving back to the community.