Janhavi Praful Devlekar
Mumbai
Summary
To acquire position in growing organization, where I would able to use my capabilities as a Sr Back office Executive with extensive experience in administrative and clerical support. Adept at managing multiple projects, providing excellent customer service and streamlining processes for maximum efficiency. Highly organized and experienced Content Writer with 2 years of experience returning to workforce after a dedicated period as a stay at home single parent.
Efficient Senior Back Office Executive known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data management, process optimization, and customer relationship management. Excel in communication, problem-solving, and time management, leveraging these soft skills to enhance operational efficiency and team collaboration.
Overview
2017
2017
years of professional experience
1
1
Certification
Work History
Content Writer
eSense Learning Pvt. Ltd. (Navneet Publication India Ltd)
Mumbai
06.2015 - 02.2017
- Created Story Boarding, Animation Review and Scripting
- Worked as a Transliterator coordinating with Voice-over Artists and looking after their Invoices
- Handling of multiple language projects for SSC & CBSE board curriculums for subjects like Geography, English (Bal-Bharati, Hindi and Marathi)
- Edited and proofread content for accuracy and clarity.
- Partnered with designers to enrich text with visual aids.
- Drove consistent messaging and tone across deliverables, fostering cohesive voice for brands.
- Researched and writing effective copy that is tailored to the target audience.
- Organized writing workshops with members from different departments in order to brainstorm new ideas together.
Sr Back office Executive
- Handling diamond pieces, Loose Diamonds, Gemstone
- Making and creating excel sheet and work sheet
- Gross weight of diamond studded process.
- Clicking image of diamond studded product.
- Product tagging and sealing process.
- Handling Clients
- Client Co-ordination
- Handling Mails and Calls
- Working with National-International Clients
Education
Bachelor of Arts - Geography
Mumbai University
01.2015
High School Certificate -
Mumbai University
01.2010
Secondary School Certificate -
Mumbai University
01.2008
Skills
- Project Coordination: Excellent
- Client Collaborations: Excellent
- Written Communication: Excellent
- Content Curation: Excellent
- Story Development: Excellent
- MS-Office: Very Good
- Project coordination
- Client management
- Customer relationship management
- Communication strategies
- Team collaboration
- Quality assurance
- Time management
- Problem resolution
- Document management
- Workflow optimization
- Document control
- Reception management
- Scheduling appointments
- Multitasking and time management
- Multitasking Abilities
- Data entry
- Organizing and categorizing data
Certification
- Diploma in Early Child Care Education from National Academy (2018-2019)
- Jolly Phonics from National Academy (2018-2019)
- Diploma in Information Technology (2011-2012)
- MS-CIT (2011-2012)
Languages
English: Excellent, Marathi: Excellent, Hindi: Excellent
Hobbies and Interests
Reading, Singing
Additional Information
- 1st Rank holder in Inter-College event as Event Manager.
- Appreciation letter from eSense Learning Pvt. Ltd.
- Participated in Self Discovery Workshop.
- Participated in Inter College UTSAV 2014, Department of Geography.
- Participated in Story telling Workshop.
- Participated in Phonic Workshop.
Timeline
Content Writer
eSense Learning Pvt. Ltd. (Navneet Publication India Ltd)
06.2015 - 02.2017
Sr Back office Executive
Bachelor of Arts - Geography
Mumbai University
High School Certificate -
Mumbai University
Secondary School Certificate -
Mumbai University
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