JANKI NANDAN
Muzaffarpur
Summary
I am a dedicated and hardworking individual seeking to leverage my skills in a challenging learning environment. With a strong background in hospitality management and customer service, I aim to contribute positively to organizational growth while enhancing my professional abilities. My passion for teamwork and discipline drives my commitment to excellence.
Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments.
Overview
5
5
years of professional experience
Work History
Department Manager
Zudio
Surat
07.2024 - Current
- Company Overview: A leading retail chain in India
- Managing daily operations and ensuring customer satisfaction
- Leading a team to meet targets and enhance performance
- Overseeing inventory and stock management
- A leading retail chain in India
Assistant Manager
Domino's (Jubilant Foodworks)
Raipur
05.2022 - 07.2023
- Company Overview: A popular food service brand specializing in pizza delivery
- Supervised staff in a fast-paced environment
- Handled customer complaints and queries
- Ensured quality service and compliance with health standards
- A popular food service brand specializing in pizza delivery
Industrial Training
Sayaji Hotel
Pune
08.2020 - 06.2021
- Company Overview: A well-known hotel providing luxury accommodation
- Gained hands-on experience in hospitality operations
- Assisted in front office and housekeeping departments
- Learned customer service best practices
- A well-known hotel providing luxury accommodation
Education
Masters - Business Administration
Amity University
Noida02.2025
Bachelor in Hospitality & Hotel Administration (BHM) - Hotel Management
IHM Srinagar
Jammu & Kashmir07.2022
Intermediate - I.Com
Ram Dayalu Singh College
Muzaffarpur, Bihar05.2017
Matriculation -
St. Xavier Jr/Sr School
Muzaffarpur, Bihar06.2015
Skills
- Customer Service
- Time Management
- Adaptive
- Multitasking
- Problem-solving
- Team leadership
- Customer engagement
- Visual merchandising
- Strategic planning
- Staff development
- Adaptability and flexibility
- Retail management
- Recruiting and hiring
- Decision-making
Accomplishments
Successfully Managed Big teams in high-pressure environments while maintaining high levels of customer satisfaction.
Languages
- English, Native
- Hindi, Native
Passions - Hobbies
- Enjoys listening to music
- Cooking
- Playing Games online
Timeline
Department Manager
Zudio
07.2024 - Current
Assistant Manager
Domino's (Jubilant Foodworks)
05.2022 - 07.2023
Industrial Training
Sayaji Hotel
08.2020 - 06.2021
Masters - Business Administration
Amity University
Bachelor in Hospitality & Hotel Administration (BHM) - Hotel Management
IHM Srinagar
Intermediate - I.Com
Ram Dayalu Singh College
Matriculation -
St. Xavier Jr/Sr School