Janmeet Singh
Etobicoke
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Working knowledge of building apps in SwiftUI, including using stacks to arrange views and building different views, passing data between views with bindings, handling errors, and creating a navigation hierarchy and knowledge of UIKIt
Overview
8
8
years of professional experience
1
1
Certification
Work History
IOS Application Developer
AkaalWebsoft Pvt. Ltd.
Amritsar
12.2022 - 06.2023
- Coordinated testing and validation procedures through software development lifecycle.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Integrated object-oriented design and development techniques into projects to support usability goals.
Field Services Technician
Bell Technical Solutions
Oshawa
04.2019 - 03.2021
- Troubleshooted complex telecommunications products and systems using a digital multimeter, smartphone, and PC.
- Learned and understood new products and services.
- Provided an exceptional customer experience for clients by communicating effectively, understanding their needs and keeping them informed about the work done.
- Worked independently and also assisted other technicians.
- Observed and followed all company Health and Safety rules and policies.
- Kept track of automatic and self-generated service tickets, increasing efficiency to above 90% and customer service feedback scores 88%
- Documented conversations with customers to track requests, problems and solutions.
- Escalated customer concerns, inventory requirements to managers.
Security Officer
G4S Canada
Toronto
07.2017 - 10.2020
- Monitored premises and recorded all activity in daily officer report for submission at close of shift.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Collaborated with local law enforcement agencies to support criminal investigations
Technical Support Representative
Akaalwebsoft pvt. Ltd
Amritsar
04.2015 - 12.2016
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Delivered on-site technical support following software implementation and worked with managers to suggest product upgrades and changes.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
- Provided on-site technical support after project implementation and recommended product changes and upgrades to product managers.
Education
Business Diploma - Business
Seneca College
Toronto, ONSkills
- iOS Application Development
- Xcode
- Swift UI
- UI Kit
- Cocoa Touch
- Issue Analysis
- Software Customizations
- Eagerness to Learn New Technologies
- Interpersonal Communication
- Troubleshooting and repair
- Teamwork and Collaboration
- Relationship Building
- Time Management and Organization
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Certification
- ios App Developer Training - 2022
Timeline
IOS Application Developer
AkaalWebsoft Pvt. Ltd.
12.2022 - 06.2023
Field Services Technician
Bell Technical Solutions
04.2019 - 03.2021
Security Officer
G4S Canada
07.2017 - 10.2020
Technical Support Representative
Akaalwebsoft pvt. Ltd
04.2015 - 12.2016
Business Diploma - Business
Seneca College
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