Dynamic Work From Home Agent at Employ, skilled in appointment scheduling and call handling. Recognized for exceptional phone etiquette and goal-oriented approach, consistently exceeding performance targets. Proficient in Aegis CRM, ensuring efficient record preparation and file maintenance. Committed to delivering outstanding customer service and enhancing client satisfaction.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.