Janvi Barasopia

• Customer Support: Provided post-sales assistance, resolved inquiries and complaints, and addressed product or service issues promptly.
• Relationship Building: Maintained positive customer relationships through follow-ups, satisfaction checks, and effective communication.
• Order Management: Processed orders for replacements, repairs, and returns accurately and ensured timely deliveries.
• Service Excellence: Managed high call volumes, improved sales revenue by promoting product features and benefits, and prioritized tasks to maintain exceptional service.

• Admissions Expertise: Guided prospective students through applications, assessed eligibility, and maintained accurate admissions databases to streamline processes.
• Event Coordination & Marketing: Collaborated with marketing teams to attract applicants and organized events to enhance outreach efforts.
• Exceptional Applicant Support: Provided outstanding support by addressing inquiries, ensuring a smooth admissions experience, and assisting students in achieving academic goals.
• Data Management & Insights: Maintained student records, analyzed application data, and leveraged insights to improve admissions and outreach strategies.

GPA: Grade - B2

GPA: CGPA - 7.65

GPA: CGPA - 8.0