Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janvi Rathod

Receptionist & Management Back Office
Ahmedabad

Summary

Dynamic and results-oriented professional with experience at Radiant Heal Care, excelling in guest relations and reception management. Proven ability to enhance customer satisfaction through effective call handling and appointment setting. Strong interpersonal skills foster positive relationships, while adept document management streamlines office operations. Committed to creating a welcoming environment for all visitors.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Receptionist Administrator

Radiant Heal Care
03.2025 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
  • Streamlined invoice processing, contributing to improved vendor relationships and financial management.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Assistant Teacher

Shivam Enterprises
03.2022 - 04.2023
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
  • Assisted in implementation of new learning tools, systems and materials.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

Education

Master of Arts - History

SARDAR VALLABHBHAI ARTS COLLAGE
Ahmedabad, India
04.2001 -

Bachelor of Arts - History

GUJARAT ARTS & COMMERCE COLLEGE
Ahmedabad, India
04.2001 -

High School Diploma -

SATYAM VIDHYALAYA
Ahmedabad, India
04.2001 -

Skills

    Office equipment maintenance

    Fee collection

    Guest relations

    Reception management

    Document management

    Reception area maintenance

    Payment collection

    Appointment setting

    Scheduling appointments

    Meeting support

    Call handling

    Visitor assistance

    Maintenance tracking

Timeline

Receptionist Administrator

Radiant Heal Care
03.2025 - Current

Assistant Teacher

Shivam Enterprises
03.2022 - 04.2023

Master of Arts - History

SARDAR VALLABHBHAI ARTS COLLAGE
04.2001 -

Bachelor of Arts - History

GUJARAT ARTS & COMMERCE COLLEGE
04.2001 -

High School Diploma -

SATYAM VIDHYALAYA
04.2001 -

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Janvi RathodReceptionist & Management Back Office