JAPHET BARNOR

Launch and manage multi-channel campaigns (email, digital ads, social, content, events)

Ensure campaigns are delivered on time and on brand

Conduct A/B testing on creatives, messaging, and channels

Use marketing automation and CRM tools (HubSpot, Marketo, Salesforce)

Share insights, learnings, and recommendations for future campaigns

• Cultivated client relationships to boost customer satisfaction and loyalty.
• Analyzed market trends to uncover sales opportunities and inform strategies.
• Managed sales pipeline through CRM software to track customer interactions effectively.
• Used cold calling and networking to sell products and services.
• Cultivated relationships with existing customers to encourage repeat business.

• Lead, train, and mentor the telemarketing team.
• Track team metrics, analyze results, and implement improvements.
• Plan and execute telemarketing campaigns aligned with company goals.
• Monitor calls for quality and compliance, providing feedback.
• Prepare and present performance reports to management.
• Ensure the team has the tools

• Responsible for generating new business opportunities by qualifying leads
• Prospecting through existing business accounts to engage with potential buyers

• Researching and Gathering of Data using various tools like Zoominfo, Apollo.io, LinkedIn in any Region
• Organizing and analyzing data
• Creating charts and graphs
• Presenting findings to the leadership team

• Developed targeted lead generation strategies to identify potential clients.
• Identified and qualified potential customers through outbound calling.

• Provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives.
• Generate leads through phone calls, social media and emails.

• Provided technical support for desktop systems across multiple departments.
• Assisted in the setup and configuration of new computer systems.