
Dynamic professional with a proven track record at Joann Fabrics, excelling in team leadership and operational efficiency. Skilled in recruiting and employee performance evaluations, I foster a collaborative environment while driving sales and optimizing inventory management. Committed to enhancing customer relations and developing staff for peak performance.
Operations Supervision: Directed daily store functions, including opening/closing procedures, financial management, and strict adherence to corporate security and safety protocols.
Leadership & Coaching: Supervised a team of 5-7 associates, providing active performance feedback to foster a productive and collaborative work environment.
Supply Chain & Inventory: Managed receiving operations, cycle counts, and loss-prevention strategies to optimize product availability.
Issue Resolution: Applied independent judgment to resolve complex operational challenges and maintain high service standards.
ServSafe Manager Certification
ServSafe Allergy Certification
Six Sigma certification